Luther Brookdale Honda
Brooklyn Center, MN
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6,466 Reviews of Luther Brookdale Honda
We originally communicated with Brookdale Honda via the internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, pr internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, professional, available, and great to work with. We never felt pressured which we really appreciated. This was the easiest car buying experience we have had! More
We requested an internet quote and received information immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time we met Quinn in person was the day we went in to purchase our vehicle because we had received all the info we needed prior to making our decision via phone conversations and e-mail. We have a very busy life and the time we saved by not going around from dealer to dealer was priceless as well as hassle free. Brookdale Honda was amazing from request to financing (thanks Alex) to follow up. I wouls definitely recommend them and go back there myself when we are ready to purchase our next vehicle. More
Ryan was friendly, yet professional, helping my husband and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a fe and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a few days after our purchase, a quick phone call to Ryan got the problem addressed and corrected in a short amount of time. We felt no pressure and that is HUGE for my husband and I. Ryan knew exactly how to handle us and for that reason, we will recommend him and Luther to friends and family as well as return when in the market for another vehicle. Thanks for the great customer service! More
I ended up visiting Brookdale Honda first on my list because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sa because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sales associate at Brookdale Honda, was polite and helpful but not the least bit pushy or aggressive. While I went to the dealer to look at the 2010 CRV, after a test drive of the Insight, I made the decision to purchase the hybrid. I was pleased with the fetures, the MPG, price and color choices. I really like this car. And I never visited the other dealerships. This is my third Honda. I think I will be a Honda driver for the rest of my life. More
We had an excellent experience at Brookdale Honda. We received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Th received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Thanks for making it an easy decision! More
I would recommend this dealership and sales consultant. He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not p He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not push his own agenda. Also business office was able to explain finance options. Also after the tranaction sent a thank you note and a box of cookies. What a nice and thoughtful touch. More
Brookdale Honda satisfies my every need. I have purchased automobiles at their facility for the past 20 years. They are very customer centric and when an problem arises the objective is to resolve purchased automobiles at their facility for the past 20 years. They are very customer centric and when an problem arises the objective is to resolve the issue in a win/win situation. I will continue to service and purchase my automobiles at Brookdale Honda due to the people. More
We had a wonderful experience...again. This is the 5th consecutive new Honda we've purchased from Brookdale Honda. Nash always makes our experirnce easy and efficient. This time we drove many other makes consecutive new Honda we've purchased from Brookdale Honda. Nash always makes our experirnce easy and efficient. This time we drove many other makes of cars and nothing matched the Accord in quality and price. More
I went in to Brookdale Honda to purchase my first ever new car. I was a little nervous and apprehensive. I had a wonderful experience there. Everyone had answers to my questions, and conducted themselve new car. I was a little nervous and apprehensive. I had a wonderful experience there. Everyone had answers to my questions, and conducted themselves with the highest professionalism. I will continue to refer people to them, as well as doing business with them for all of my car shopping needs. Thank you to all of the friendly folks at Brookdale Honda for making my purchase a fun and enjoyable experience. Your service was unparalleled. More
I would like to share my experience at Brookdale Honda. In Dec. '09 I stopped at Brookdale Honda to see what they might have for 2009 models and to check out the 2010 models. Mike O. was the salesman who In Dec. '09 I stopped at Brookdale Honda to see what they might have for 2009 models and to check out the 2010 models. Mike O. was the salesman who help me and he was very knowledgeable about the Honda line and I test drove an Accord. In addition to being knowledgeable I appreciated that there was no pressure to buy a vehicle. A week later I did purchase a 2010 Accord with Mike. In May 2010 I was back at Brookdale Honda with a dent at the base of the rear panel on the passenger side of my 2010 Accord and again I received supurb service. The general manager Jim H. at Brookdale Honda personally took care of my car. Jim lined up an Accord for me to use while the dent was removed and he made sure the car was perfect when I picked it up. Not only was the dent gone but my Accord was spotless. Thanks Jim for the great customer service that exceeded my expectations. My 2010 Honda is the 2nd Honda I've ownded and I purchased them both at Brookdale Honda. I recommended them to my parents and they leased an Accord at Brookdale Honda that they purchased at the end of their lease. It is the professionalism and customer service at Brookdale Honda that makes me a repeat customer! More





