Luther Brookdale Honda

Everyone did what this customer expected, no better and no worse. The Customer arrived early to the appointment, verified the appointment was for a new key to be created, reviewed the paperwork then walke no worse. The Customer arrived early to the appointment, verified the appointment was for a new key to be created, reviewed the paperwork then walked out of the building. One hour later the customer returned, the key has been created, the vehicle was in the lot, the customer paid the bill and drove away satisfied that what was requested had been done, on time and within budget. This is exactly what I expected, and it was what I got. More

Was very impressed by the whole dealership. Everone was courteous and knowledgeable. I will be coming back. Everone was courteous and knowledgeable. I will be coming back. More

I felt brookdale honda is a bad place when getting recall notices. Customer agent was not very understanding. notices. Customer agent was not very understanding. More

August 2022. In these weird car buying days, even getting to see a car is challenging. I had to put $ down just for a chance to review a car after it arrived. T In these weird car buying days, even getting to see a car is challenging. I had to put $ down just for a chance to review a car after it arrived. There was also a $2700 gouge. With all this going on, one would think that a dealer would want to provide extra great service. Maybe they are acting like jerks because they know there is no recourse. Just expect to have your time wasted, and you'll be fine. More

I had a great experience getting my oil changed. Ashley was efficient and communicated clearly. No complaints! Ashley was efficient and communicated clearly. No complaints! More

Great customer service skill and I was happy to experience it. 5 star for everything 🙏 experience it. 5 star for everything 🙏 More

Very fast and efficient service, very clean and professional. I would come here again for more service professional. I would come here again for more service More

Pleased with service and great help from John. However, after John left for the day was not informed the car will be completed at the end of business day at Honda Service factory. Had to call back However, after John left for the day was not informed the car will be completed at the end of business day at Honda Service factory. Had to call back to inquire about completion status and was told at around 6 pm the vehicle was ready. Hence, had to wait until next day to pick up the car. More

Luther Honda is great. The trust I put in them is high. I always check with them first prior to buying a car because the experience I’ve had there in sales and service has The trust I put in them is high. I always check with them first prior to buying a car because the experience I’ve had there in sales and service has been great. More

The young man that helped me was borderline rude and pushy - not impressed. No car wash, had to ask for one AFTER my car was done and ready to pick up in the lot, had to wait again. Not even dried off. pushy - not impressed. No car wash, had to ask for one AFTER my car was done and ready to pick up in the lot, had to wait again. Not even dried off. More