Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,523 Reviews of Luther Brookdale Volkswagen - Service Center
Took a lot longer than expected to fix my car and wasn’t offered a loaner until a week later. Also, I asked twice if someone could appraise my car for a trade in as I was interested in looking at a new car offered a loaner until a week later. Also, I asked twice if someone could appraise my car for a trade in as I was interested in looking at a new car and trading it in. I spent over $2,000 dollars and couldn’t even get a trade in value for my car after it was sitting there for over a week. I will be going elsewhere from now on. More
Boun was very friendly and professional. He got me taken care of quickly and was accommodating to my needs. He got me taken care of quickly and was accommodating to my needs. More
In, some coffee and a bar, then out. Painless. Everything was done and I was on my way Painless. Everything was done and I was on my way More
The Service Manager's Brad, Nick, and Sean were awesome. Thanks to Brad for squeezing me in on short notice to get my bad tire replaced! I appreciate the added value with additional validation of my ID.4 an Thanks to Brad for squeezing me in on short notice to get my bad tire replaced! I appreciate the added value with additional validation of my ID.4 and giving it a wash. Great job! More
Very friendly personnel, easy to work with, fair price for service work performed, excellent service. for service work performed, excellent service. More
Customer care feels genuine. The employees I’ve interacted with have done everything possible to ensure I’m content with my purchase. The employees I’ve interacted with have done everything possible to ensure I’m content with my purchase. More