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Luther Cadillac
Vadnais Heights, MN
2,478 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,478 reviews
June 27, 2023
Everyone involve in the purchase of our new SUV was great. All our questions were answered, requests were taken care of and paperwork handled effeceintly . This is our first purchase from Luther but great. All our questions were answered, requests were taken care of and paperwork handled effeceintly . This is our first purchase from Luther but it wont be our last. This is the best Cadillac dealership in town. More
by JEGANOE
Verified Customer
June 26, 2023
The service of Luther is really good. Everyone is patient for the questions. Although I did not get too much discount but they had done their best . Everyone is patient for the questions. Although I did not get too much discount but they had done their best . More
by aifen.li
Employees Worked With
June 24, 2023
So incredibly patient and helpful when it came to recommending service. Not pushy at all when I declined some optional work. I haven’t always been treated with kindness and dignity when it comes to h recommending service. Not pushy at all when I declined some optional work. I haven’t always been treated with kindness and dignity when it comes to having work done on my car as I know very little about cars, but I felt validated and supported in the decisions I was making. More
by kristenbertschinger
Employees Worked With
Eric Hagen
June 23, 2023
We are very happy with our new Cadillac XT4. Everyone was very helpful & kind. Would definitely reccomend Luther Cadillac ! Everyone was very helpful & kind. Would definitely reccomend Luther Cadillac ! More
by dbrunsvold
June 23, 2023
You all have lost all your great people and it's starting to show... We brought our car in for a thermostat- it took 3 weeks for the part after we were told 2 weeks and to NOT drive the car. Not sure if t to show... We brought our car in for a thermostat- it took 3 weeks for the part after we were told 2 weeks and to NOT drive the car. Not sure if this was due to the part or for a tech- not sure as we never got a straight answer. my husband was told one thing (no service techs and I was told the part was on back order) Our service writer was new so we never even talked to him but were told that his report card was to be for him- the new guy. Abe helped if you could call it that. Nobody told us anything, no loaner car as offered. When my husband called Abe to ask questions he didn't have any answers. I really used to feel cared for when Alix was there. Jeff in service was great but you lost him too I see. We were left feeling like it was nobodies problem- it REALLY wasn't your problem. I just bought this car in January 2023 after leasing for years thru you guys. I am car shopping and not with Luther Cadillac. I spoke to Alix about all of this, he spoke to Perry. Nobody called us... I think we're about done here. I do want to say the young guys who wash the cars seem to have pep in their steps- move then to service writing. More
by LFRIBERG
Employees Worked With
I added to my review the names I know.
June 23, 2023
My service advisor Charlie was able to work in replacing my taillights while I had my car there for another service. I was previously told they’d have to schedule the replacement in a separate appointment a my taillights while I had my car there for another service. I was previously told they’d have to schedule the replacement in a separate appointment a couple weeks out! I was happy they were able to do it without bringing it back More
by hoverja
Employees Worked With
Charlie Y
June 22, 2023
Easy process from the time I called to confirm the vehicle's availability to the time I drove away in my new car. Bryce was easy to work with, and when he unexpectedly had something come up that force vehicle's availability to the time I drove away in my new car. Bryce was easy to work with, and when he unexpectedly had something come up that forced him to leave before I came back to take the car, he was very communicative through text to make sure I had everything that I needed and that someone else was available at the dealership to help me. *I did not work with the service department, just the Sales and Finance Dept., so some of these questions are not applicable. My rating is based on my experience with the dealership for the trade-in of a car and purchase of a new one. More
by Brown.mckenzie
