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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.8
2,480 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,480 reviews

May 02, 2023

The service appointment was not the best experience we had to mention the items that needed to fixed multiple times and and try to understand the solutions to solve the problem. We were able to get most More

by tsether2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff in service
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May 03, 2023 -

Luther Cadillac responded

Thank you for taking the time to provide your feedback. I'd like to to review your vehicle concerns, the repairs and suggestions made for your vehicle when you have an opportunity. Please don't hesitate to reach out to me directly. Thank you again for your time. Stacy H. Service Manager 651-636-6060

May 02, 2023

Exceptional service and very attentive to detail with the repairs. I appreciate being kept in the loop every step of the way and very informative of the work being performed on my vehicle. More

by JAMALTPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick & Charlie Youngquist
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May 01, 2023

Service was good. They looked at my sunroof and the parts were discontinued so they couldn't fix it. The price for fixing the door handle was in line with other plac More

by Dsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
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May 02, 2023 -

Luther Cadillac responded

Thank you for taking the time to let us know about your recent service visit. I'm sorry we weren't able to provide the concierge service like we had intended and fell short on expectations. If you have a moment I'd like to talk to you more about your service experience and your feedback directly, please feel free to reach out at your earliest convenience. Thank you again for your time. Stacy H. Service Manager 651-636-6060

April 29, 2023

Very thorough. Kind and easy to work with ! Gave updates on my repairs as they were getting done !! More

by michellegschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Stoppelman, Mark Jackson
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April 29, 2023

Easiest transaction I have ever made. Zero pressure and very flexible. I basically worked the deal over the phone. Zero push back and very fair More

by jamesgunrts
Recommend Dealer
Yes
Employees Worked With
Bryce Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce and Adam
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April 28, 2023

Very pleasant experience purchasing my vehicle! Will Isaacson was very good to work with as was Chad in Finance. More

by Elainehals
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Isaacson
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April 28, 2023

Charlie is awesome with excellent customer service and communication. I like the video review post-service too. More

by MDOLLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
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April 27, 2023

Everyone is helpful, prompt and courteous. The process was efficient, and professional. The service check list was explained to me and future service was discussed. More

by ssmith7680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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April 22, 2023

Customer focused, conviently located, good selection, knowledgeable and friendly staff, willing to negotiate, nice selection More

by MJ and MF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jackson
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April 21, 2023

Donovan was prompt when responding to my inquiry and very professional throughout the purchase process. Adam was also pleasant to work with. I'm very happy with my new car. More

by liz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
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