Luther Cadillac - Service Center

I have been taking my truck here for 10 years - since I purchased it from here. This is the first time I have ever received my vehicle back unwashed. And received 3 phone calls in less than two hours with purchased it from here. This is the first time I have ever received my vehicle back unwashed. And received 3 phone calls in less than two hours with questions I already explained (I work midnights, I was trying to get back to sleep.) I'm usually very happy, though sometimes I get treated like I have no idea how to work on a vehicle so I have to remind people (i.e. TPM sensors should attempt a reset before you tell a guest to replace/they're broken), this time the simplest thing such as a car wash, yes, disappointed me for the amount of money I spent that day. More

Jeff was great. Made me understand what needed to be and the timing of when it would be completed. Got in and out very quickly. Thank you. the timing of when it would be completed. Got in and out very quickly. Thank you. More

First time needing service in my vehicle and had great communication, follow up and service from the Luther team. Jeff, our mechanic, was very attentive and made sure I was happy with their work and com communication, follow up and service from the Luther team. Jeff, our mechanic, was very attentive and made sure I was happy with their work and communication. More

Very curtious.. Great service.. Gave me options with my service with my vehicle. Also offered me a rental car.. Just moved from Alabama made me feel welcome. Keep up the good work service with my vehicle. Also offered me a rental car.. Just moved from Alabama made me feel welcome. Keep up the good work More

Luther Cadillac is so impressive. All of their management team are so professional. I love my Cadillac SUV and the service department is the best. team are so professional. I love my Cadillac SUV and the service department is the best. More

I have been going to McCarthy/Luther Cadillac for many years and I have always been very satisfied with both Charlie Youngquist and the dealership. years and I have always been very satisfied with both Charlie Youngquist and the dealership. More

Service kept me updated on the work they performed. They really know how to take care of the customer. Great job by the entire team! really know how to take care of the customer. Great job by the entire team! More

Service took scheduled time and corrected the issue. Charlie who wrote us up when we arrived is great to work with he explained everything very well and was very helpful he is a real asset to your organ Charlie who wrote us up when we arrived is great to work with he explained everything very well and was very helpful he is a real asset to your organization More

Setup an appointment to get the CUE screen fixed on my car. Communication was great. Service was fast. The car was quickly picked up Friday, worked on Saturday and returned Tuesday. The CUE screen is work car. Communication was great. Service was fast. The car was quickly picked up Friday, worked on Saturday and returned Tuesday. The CUE screen is working great now. More

I am usually satisfied with the service, however, this time I was disappointed in the scheduling of my service. During a routine maintenance, they found a part that needed to be replaced, I made an appoi time I was disappointed in the scheduling of my service. During a routine maintenance, they found a part that needed to be replaced, I made an appointment 9 business days later to have that work done, I found out that the parts hadn’t even been ordered so I had to wait an additional day so the part could be sent overnight from Detroit. Very inconvenient for me and the service department!! More