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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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October 24, 2020

I was happy to bring my vehicle to Luther Cadillac for service. Jeff was a great deal of help and I would recommend bringing your vehicle in to Jeff for your service needs. Very smooth process. And Randy More

by MRDONSANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff & Randy
October 24, 2020

It was my 1st experience at Luther Cadillac in Roseville. Greeted by Charlie Youngquist. He took time to explain the appointment process & walked me around the dealership. I bought my car at Morris Cadillac More

by BKOLSON5974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female cashier was all so very nice
October 20, 2020

Charlie, the service guy, was very knowlegable regarding what I needed and the warranties that I have. I appreciate the helpful and friendly service. Thank you. More

by JBOSS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
October 19, 2020

The serviced guy was honest about the work and the parts that need to be done. He explained the details clearly. I appreciate the work very much. More

by WUCHUYONGYU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
October 16, 2020

We have bought 18 Escalades since the SUV was introduced, all of them from Luther Cadillac (used to be wally McCarthy's) in Roseville, by far the best Cadillac dealer in the city! excellent staff, five stars More

by STEVE.COSSACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

First time there. Went well. I followed Jeff from another dealer. Price was high. Service was quick. I would come again but will be mindful of the prices More

by ROSE3948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service
October 12, 2020

My service was GREAT!!! I've known Charlie for years and he is one of the most courteous and respectful individuals you have in your Service Department. Always look for Mr. Youngquist when we bring our car More

by jayhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Charlie Youngquist and Mr. Jerry Dixon
October 10, 2020

Excellent service, done within time estimated and thorough explanation of what was done and service that will be needed in the future. Would recommend them! More

by BARBMICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredericks
October 10, 2020

Excellent service. Everything was handled timely and efficiently! Jeffrey checked on the Premium Care Maintenance Program to assure all service was on track. Work was completely in the time frame I was More

by ssmith7680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hetrick
October 09, 2020

Very disappointed when car was not washed. reason given "Covid". that is a very poor reason to not wash the exterior of the vehicle. otherwise maintenance performed as expected. More

by srpage3974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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