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1,558 Reviews of Luther Cadillac - Service Center
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October 09, 2020
Everyone treated me very nice. My work was done promptly as they said it would. I Would recommend this service center to my friends. Thank you for your great service. as they said it would. I Would recommend this service center to my friends. Thank you for your great service. More
by AUDSKARDA
Verified CustomerEmployees Worked With
Jeffrey Netrick
October 08, 2020
Visit went well and the work performed was consistent with the quote. Wish there was a car wash included as I have experienced that at other dealerships visited. with the quote. Wish there was a car wash included as I have experienced that at other dealerships visited. More
by JEKRUEG
Employees Worked With
Abe
October 07, 2020
I was very happy with the way everyone handled my issues with the new car. They went over the top to make everything right and make us very pleased. Thank you with the new car. They went over the top to make everything right and make us very pleased. Thank you More
by Amanda Johnson
October 07, 2020
Good job providing for the virus. Felt distancing was a consideration. Abe is always helpful. Did miss the car wash though. Work was completed in a timely fashion. consideration. Abe is always helpful. Did miss the car wash though. Work was completed in a timely fashion. More
by marbilsemple
Employees Worked With
Abe Service Dept.
October 07, 2020
Tim did an excellent job explaining what maintenance work was going to be provided. Was extremely friendly and courteous. Had a nice loaner vehicle ready as soon as I was ready to leave. was going to be provided. Was extremely friendly and courteous. Had a nice loaner vehicle ready as soon as I was ready to leave. More
by rcleo8995
Employees Worked With
Tim in Service Dept.
October 06, 2020
I made an appointment arrived on time it took 1 1/2 hours for oil change I seen it was done just parked for 20 minutes so I went up asked what the hold up was and the cashier walked over told the guy hours for oil change I seen it was done just parked for 20 minutes so I went up asked what the hold up was and the cashier walked over told the guy and then he brought the paper work over More
by dorr_carmenl
Employees Worked With
Service
October 03, 2020
I ended up paying for work that should have beenpayed for by the warrenty if the original diagnoses would have been correct. They had to do the work twice to get it right. I got stuck with the bill for the s by the warrenty if the original diagnoses would have been correct. They had to do the work twice to get it right. I got stuck with the bill for the second time they took it apart. (About $500) Then after I picked up vehical I notice a scuff on lower passinger side front bumper. I know it was not there before when I dropped off my vehical. The work they did seems to be fine. Truck runs good but I never noticed any problem with how it ran before I brought it in. The reason I brought it in was because a check engine light came on. They did a good job with the rear door shock. That seems to be working fine now. Every body there werevary pleasant to work with no issues there. Charlie was very good at explaining what was going on and kept me informed even though I dont believe some of what I was told. I know exactly how injecters work. I am very knowlagable when it come to the machanics of car engines. I have rebuilt motors and have done alot of work on cars myself....Nnot a good experience/result so far. More
by DIRT_BAUM
Employees Worked With
Charlie service rep
October 03, 2020
Service provided in a timely manner as Abe described. No problem. I will return for all my service/repair needs. Try the cocoa in the waiting lounge. problem. I will return for all my service/repair needs. Try the cocoa in the waiting lounge. More
by JAMES.ROSS1946
Employees Worked With
Abe
October 01, 2020
My battery went dead, so I called the service department and they got me in within a half hour. They replaced the battery and checked the system and I was on my way in about an hour. GREAT JOB. Thank you... and they got me in within a half hour. They replaced the battery and checked the system and I was on my way in about an hour. GREAT JOB. Thank you............ More
by JOEASACCO
Employees Worked With
Service Dept
October 01, 2020
I've already completed this survey. I was very pleased with the service that Abe Fredricks provided. Customers in this country are being grossly over-surveyed. You should consider that as part of your bus with the service that Abe Fredricks provided. Customers in this country are being grossly over-surveyed. You should consider that as part of your business plan. More
by rtpetrick
Employees Worked With
I worked with the Service Dept. non of the above departments.
