Luther Cadillac - Service Center

Everyone is just always polite and freindly! Service is done in a timely manner and they have always explained everything they are going to do. done in a timely manner and they have always explained everything they are going to do. More

Had a good experience with a warranty replacement. Took awhile for the parts to arrive due to covid but communication over the months was good, deadlines were extended. Charlie Youngquist stayed on top of awhile for the parts to arrive due to covid but communication over the months was good, deadlines were extended. Charlie Youngquist stayed on top of it and was available for questions. Was advised when parts arrived and an appointment for installation was made for the next day. More

Charlie was a complete professional. Addressed my concers and fixed my problem with a great sense of urgency. Great advisor will definitely be back. Thanks! and fixed my problem with a great sense of urgency. Great advisor will definitely be back. Thanks! More

Charlie was great!!! He was very friendly, professional and seemed to genuinely care about me as a client. Not to turn anything negative but forcing a 25 word minimum is not very customer centric. Saying s and seemed to genuinely care about me as a client. Not to turn anything negative but forcing a 25 word minimum is not very customer centric. Saying someone is great explains that my expereince was a good one and that I have no complaints. Forcing a minimum, you are possilby going to get fluff for an answer. More

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My vehicle problem was not solved. So therefore, I paid for a towing charge and diagnostic fee and came home with the same problem existing. I have nothing against how I was communicated with but do not for a towing charge and diagnostic fee and came home with the same problem existing. I have nothing against how I was communicated with but do not know that I will bring the vehicle back to Luther as this is the second time that I have brought it in for this problem and still have no answers. More

Great great service all the way from the people who picked up and delivered the car to the advisor and Charlie and Alixyou have a great group picked up and delivered the car to the advisor and Charlie and Alixyou have a great group More

Abe in service is wonderful. That is why I give my business to Luther Cadillac. He is friendly and very honest Frank J.Milnar DDS business to Luther Cadillac. He is friendly and very honest Frank J.Milnar DDS More

When I pulled in there was a woman that was on the phone speaking with someone else in another language about the price of her repair and arguing with the person that greets you when you bring your car in f speaking with someone else in another language about the price of her repair and arguing with the person that greets you when you bring your car in for service. I felt bad as I have always had my good, honest service there. This rang true when 15 minutes later I was told my oil leak was residue from perhaps the filter being turned the wrong way before the proper way when it way put on at my previous oil change. They cleaned it up and I was on my way, free of charge!! More

great customer service. Answered all of my questions. Service department had good follow up and I enjoy the free loaner car. I like the fact that the mechanic sends a picture of what your car looks lik Service department had good follow up and I enjoy the free loaner car. I like the fact that the mechanic sends a picture of what your car looks like underneath. More