1,558 Reviews of Luther Cadillac - Service Center
Total happy with my SERVICE, on my v Cad CHARLIE, is my Total happy with my SERVICE, on my v Cad CHARLIE, is my SERVICE WRITER, always makes sure, it done right , the first time. I AM a car entheoiest, s Total happy with my SERVICE, on my v Cad CHARLIE, is my SERVICE WRITER, always makes sure, it done right , the first time. I AM a car entheoiest, so i AM MORE fussy then most. More
Good Service Service completed quickly and efficiently. Warranty service and found other issue that needed work. Always had great service here and no doubt it will Service completed quickly and efficiently. Warranty service and found other issue that needed work. Always had great service here and no doubt it will contiunue More
First time I ever received a video of underneath my car showing tire tread, brake pads etc. looking good from a technician. What a great touch!! showing tire tread, brake pads etc. looking good from a technician. What a great touch!! More
Charlie is so accommodating and keeps me informed! He is an asset to your company and I really appreciate him. Great service!! Thx👍I am thrilled to be a part of the Luther Cadillac family!! an asset to your company and I really appreciate him. Great service!! Thx👍I am thrilled to be a part of the Luther Cadillac family!! More
Regular maintenance I was able to schedule a service appointment when I needed and was greeted by friendly service attendants. The oil change - filter change - wheel rot I was able to schedule a service appointment when I needed and was greeted by friendly service attendants. The oil change - filter change - wheel rotation were all completed in the about of time promised. More
service to make a spare key fob for my Cadillac Reasonable time to get appointment for service,courteous staff,wait time for service was okay. Location of dealership is good for me,everyone I cam Reasonable time to get appointment for service,courteous staff,wait time for service was okay. Location of dealership is good for me,everyone I came in contact with was helpful. I was there to get a spare key fob made for my new used Cadillac. More
AC Repair 10 months ago Luther Cadillac replaced my AC. It went out again and now almost $1000 later it needed to be repaired. The service person called me to t 10 months ago Luther Cadillac replaced my AC. It went out again and now almost $1000 later it needed to be repaired. The service person called me to tell me the bill was going to be $864.13 then after the repairs were made be called and said they needed to add an $8 part so the new total was going to be $990. I questioned how that math worked and he instantly responded with, "Oh, we will just do the lower amount." I don't understand how this only operated for 10 months and I don't trust how they charge for parts/labor. Extremely upset and will never use or recommend your company again. Friendly people but the trust is gone. More
Great Communication Will quickly determined that my used vehicle was covered under their warranty. Abe did a great job letting me know the status of my vehicle. Appreciat Will quickly determined that my used vehicle was covered under their warranty. Abe did a great job letting me know the status of my vehicle. Appreciated you standing behind your used car warranty. More
Great Customer Service! I will only have my Cadillac serviced by Luther. They are always very friendly and tell me any fees before they conduct any work. I have recommended t I will only have my Cadillac serviced by Luther. They are always very friendly and tell me any fees before they conduct any work. I have recommended them to friends who have made the switch from another dealer for service and they were much happier with Luther. More
Great experience, everyone seems to be very knowledgeable and skilled. Very communicative, fast service time, and the sales staff is happy to answer any questions. and skilled. Very communicative, fast service time, and the sales staff is happy to answer any questions. More