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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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June 18, 2020

I came in for a front license plate holder and that's what I got, no more no less. The part was in stick, the crew installed it in under an hour and I was in my way. Thanks. More

by ugk612
Recommend Dealer
Yes
Employees Worked With
Service dept.
June 18, 2020

Everyone I encountered had a smile on their face. I felt like people enjoyed their jobs. Charlie has been very helpful with both my past and upcoming appointments. Thank you for making your atmosphere comf More

by janesax1111
Recommend Dealer
Yes
Employees Worked With
Charlie
June 17, 2020

I was a little upset that i was told at my last service that i didn’t have enough miles on my car for my complimentary tire rotation but was promised it would be honored at my next service. My partner was More

by michelleee69
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 19, 2020 -

Luther Cadillac responded

Thank you for the feedback on your experience with Luther Cadillac. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

June 17, 2020

Love the customer service I received from Charlie Youngquist! He also price-matched lower prices on my new set of 4 tires and he did the research for me! I was also provided a courtesy car to use wh More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
June 10, 2020

2005 Hummer Service Luther is top notch for Hummer and Cadillac servide. Unlike other area auto dealerships that 'say' they 'service' Hummer models and the Cadillac More

by dbrunning1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
June 10, 2020

As always, your service people were right there waiting for us and performed all the needed operations in an efficient and thorough manner. I would never take my care any other place for service. More

by cfoye611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
June 05, 2020

Have been dealing with Luther and will not take my vehicle anywhere else. Service is outstanding and salesman Alix is probably the best in the business. Always feel welcome when my wife or I do busine More

by Dave70
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie , Dan Haspert
June 05, 2020

Attaching a license plate bracket. Charlie ordered the license plate bracket for my Nissan Rogue. The wrong one was sent, so I had to make two trips (it wasn't Charlie's fault). But, More

by ddanckwart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charile Youngquist
June 04, 2020

My experience at Luther Cadillac Service Area. When I first got to Luther everyone was very friendly and helpful. Charlie was very knowledgeable about my concerns. He assured me what needed to be More

by ddanckwart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charile Youngdahl and two others that I didn't get their names.
June 03, 2020

We where treated just wonderful,our salesperson Heather was so informative there was not one question she could not answer. We had forgot to ask about how to use the G.p.s for travel.she invited us back More

by SWEETTARTE_4 @ comcast.net
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Bissell
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