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1,558 Reviews of Luther Cadillac - Service Center
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June 02, 2020
WE had routine services done and it was great. Bought a new/used car from here and had some routine services done a few months after the purchase. The shop did a great job and were fast with their Bought a new/used car from here and had some routine services done a few months after the purchase. The shop did a great job and were fast with their work. I appreciate the short downtime so i am able to go back to being productive! More
by TODD.EDINGER
Verified CustomerEmployees Worked With
Heather Bissell, Scott Smith, Bryan Stoppelman, Dan Haspert
May 28, 2020
2nd oil change new CTSV the service department was very friendly and respectful through out my whole time waiting for oil change. The sales staff even visited with me and mad the service department was very friendly and respectful through out my whole time waiting for oil change. The sales staff even visited with me and made me feel at home. More
by TIMSTANKE
May 28, 2020
Charlie has everything set up fo me when I came in to have my job done.. Very easy!! He had my information. I will keep coming back to the service at Luther cad because of Charlie have my job done.. Very easy!! He had my information. I will keep coming back to the service at Luther cad because of Charlie More
by tdanckwart
Employees Worked With
Charlie Youngquist , Heather Bissell
May 27, 2020
Really appreciated the texted video of my XT4 inspection with detailed explanations! Visited with Will during my wait for my vehicle routine service. Like the way Luther stays in touch! with detailed explanations! Visited with Will during my wait for my vehicle routine service. Like the way Luther stays in touch! More
by KEDSON1
Employees Worked With
Will Isaacson
May 27, 2020
Oil change was fine but it would have been nice if they respected my health and wore a mask when they discussed my vehicle per the CDC guidelines. respected my health and wore a mask when they discussed my vehicle per the CDC guidelines. More
by BEVWEBER632
Employees Worked With
Not known
May 22, 2020
Service was excellent All issues on the vehicle were resolved. One we had been living with for 2 years. We are very pleased with the excellent service. My only concern w All issues on the vehicle were resolved. One we had been living with for 2 years. We are very pleased with the excellent service. My only concern was that no one (except me) was wearing a mask. As I understand masks, I don't wear one for me, I wear it for you. None of the customers I saw had masks on either. I have been at home for 2 1/2 months. I've gone to the grocery store twice and Menards twice. All employees at both locations had masks on and 90 to 95% of customers had masks on. More
by MSCHMIESING
Employees Worked With
Randy in Service
May 18, 2020
Never fixed wind noise on 65k new vehicle I purchased. 3 times it has been in and nothing done. Dealer stated they would advise Cadillac of defective issue and offered nothing else or compensation. Totally times it has been in and nothing done. Dealer stated they would advise Cadillac of defective issue and offered nothing else or compensation. Totally unacceptable and poor service. More
by JEFF.MADEMANN
Employees Worked With
Charlie Youngquist
May 15, 2020
Five stars service as always, thank you for the excellent service. Highly recommended. Appreciated the pick up and drop off. Speedy payment over the phone. service. Highly recommended. Appreciated the pick up and drop off. Speedy payment over the phone. More
by GAOLEE
Employees Worked With
Charlie Youngquist , Will Isaacson
May 13, 2020
Although we are not rich people, this dealership has always treated us extremely well. Proud to be a Cadillac owner & a member of the Luther family. always treated us extremely well. Proud to be a Cadillac owner & a member of the Luther family. More
by mcgreen11
Employees Worked With
Youngquist, charlie
