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1,558 Reviews of Luther Cadillac - Service Center
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March 12, 2020
Excellent! Very pleased! Got the service and follow up I was hoping to get. They made sure my concerns were satisfied fully. Very happy with Luther. I was hoping to get. They made sure my concerns were satisfied fully. Very happy with Luther. More
by JACCIH
Verified CustomerEmployees Worked With
Chad, Allen Christensen
March 12, 2020
Start to finish everything was great!Customer service Start to finish everything was great! Customer service was very professional, helpful, and very accommodating. I really liked the video of my car an Start to finish everything was great! Customer service was very professional, helpful, and very accommodating. I really liked the video of my car and the inspection. Super cool to be told exactly what is going on with a video of where the problem is! More
by B_BERKLAND
Employees Worked With
I don’t know the names of anyone I worked with
March 10, 2020
Friendly Service My service technician, Abe, was friendly and knowledgeable. In a previous visit Abe pointed out that it wasn't time yet to change my oil because I ha My service technician, Abe, was friendly and knowledgeable. In a previous visit Abe pointed out that it wasn't time yet to change my oil because I had plenty of oil life left. I really appreciated his honesty. He could have just processed my appointment and changed the oil in my car. He impressed me as a person of honesty and integrity. More
by JRA241
Employees Worked With
Abe
March 07, 2020
Problem with indicator ligh The indicator light for low washer fluid kept coming on and off even though the fluid was full. Even though a problem could not be pinpointed and new The indicator light for low washer fluid kept coming on and off even though the fluid was full. Even though a problem could not be pinpointed and new light was installed. The service people were friendly and kept me advised as to what was going to be done. A new loner car was waiting for me when I arrived. The problem was fix wit9n the time frame given. My car was washed and ready to go on time. More
by Bonnie-arrangedbydesign
March 07, 2020
The service department here is top notch. Attentive and kept me informed at all times. Would recommend your dealership to all my friends. Very accommodating! kept me informed at all times. Would recommend your dealership to all my friends. Very accommodating! More
by mark.c.ogren
Employees Worked With
Charlie in service dept, Dan Haspert
March 06, 2020
Abe was my service advisor for the first time. I waited for my car and he kept me informed on the progress of the work. He did an excellent job explaining a potential problem that I asked about, for my car and he kept me informed on the progress of the work. He did an excellent job explaining a potential problem that I asked about, More
by MaryR
Employees Worked With
Abe
March 04, 2020
Very dedicated professionals, focused on excellent customer service, keeping me informed of what is going on and answered all my questions. Received text messages when my SUV was done being serviced. customer service, keeping me informed of what is going on and answered all my questions. Received text messages when my SUV was done being serviced. More
by Mari Reyes
Employees Worked With
Abe Fredericks
February 28, 2020
The dealership replaced the computer in my Cadillac. The computer is now having issues and now they want $180 to perform diagnostics to tell me what’s wrong with it. One would expect that they would back up computer is now having issues and now they want $180 to perform diagnostics to tell me what’s wrong with it. One would expect that they would back up and warrantee their work. This does not appear to be the case More
by DAVESKINNER155
Employees Worked With
Service
February 28, 2020
The service work was done on time and it was done knowledgeable workers. Charlie Youngquist was very professional and explained in detail the extent of problems with my vehicle. knowledgeable workers. Charlie Youngquist was very professional and explained in detail the extent of problems with my vehicle. More
by RSCHULTZ2
Employees Worked With
Charlie Youngquist in service department
