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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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February 28, 2020

Repaired Screeching Noise Service department ordered the necessary part, advised me that it had arrived and replaced it. Service was quick and no more noise. They also did a c More

by Avalon#2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
Feb 28, 2020 -

Luther Cadillac responded

Thank you for your kind words about our service department here at Luther Cadillac. We are pleased that you had a great experience, and look forward to serving you again in the future!

February 27, 2020

Great service. Very friendly Would recommend all who own a cadillac to come here for service. My truck was done fast and service was completed More

by dmatson05
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff mechanic. Best guy there , Heather Bissell, Will Isaacson, Allen Christensen, Scott Smith
Mar 03, 2020 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

February 20, 2020

Helpful respectful and thorough. I waited for my vehicle and it was finish in the time they indicated. Only wish vehicle could have been washed More

by ranncahalan5
Recommend Dealer
Yes
Employees Worked With
Service
Feb 25, 2020 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

February 20, 2020

Everything about Wally McCarthy/ Luther Cadillac means relationships: They are knowledgeable, respectful to you and your vehicle, very experienced giving you a piece of mind knowing you will always receiv More

by GATBBBB
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
Feb 25, 2020 -

Luther Cadillac responded

Thank you for your kind words about the Luther Cadillac Team. We are pleased that you had a great experience, and look forward to serving you again in the future!

February 19, 2020

The staff is always super helpful. They gave me a ride to and from work and took care of all the warranty work on the car More

by JROLSON2
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 19, 2020 -

Luther Cadillac responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

February 15, 2020

Great job. Quick Turnaround Great diagnosis and estimate by phone originally and same proved true when took car in. Charlie Youngquist is fantastic. Cashier in service also excel More

by LeRoy Blank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist and cashier in service -- both outstanding
Feb 17, 2020 -

Luther Cadillac responded

Thank you so much for doing business with us, LeRoy! We truly appreciate you.

February 08, 2020

Rapid response, retrieval, mounting of off brand tire. Tire blowout, several mile drive on rim, vehicle retrieval to dealership concurrent with courtesy car drive to home...tire replacement procured, speci More

by ray.jacobsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist and multiple others.
Feb 10, 2020 -

Luther Cadillac responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

February 06, 2020

Excellenct All Around Check in went smooth and was very detailed. Had a loaner waiting and ready to go..Kept me abreast of the status of the repairs during the serve proces More

by bellock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe mostly
Feb 10, 2020 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

February 06, 2020

Squeaking sound ,oil change, and key fogC Charlie was very helpful in wanting to find the squeaking sound in the rear in of my car and to have oil change, and key fob done. My squeaky sound re More

by JEANNIENIXON.PERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Feb 10, 2020 -

Luther Cadillac responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

February 06, 2020

Great service! Service writer and technician were perfect! Took 2013 ATS in to check and service transmission. They were thorough in analysis and did what was asked. They also noticed a burned out license plat More

by ernestdschroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali Henry
Feb 10, 2020 -

Luther Cadillac responded

Thank you for you review!, it is our pleasure to keep your vehicle in tip-top shape!

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