1,558 Reviews of Luther Cadillac - Service Center
Best in Service Again outstanding service. Charlie was so polite and easy to ask questions. Luther is the most honest dealership that I have ever had any service done Again outstanding service. Charlie was so polite and easy to ask questions. Luther is the most honest dealership that I have ever had any service done on my car. When doing inspections they note anything that may need to be replaced. they do not wait for me to have an issue. This time they want to check on my air conditioner again, I really appreciate the service. More
vehicle service I'd like to point out Abe's (service adviser) excellent customer service. He was extremely helpful throughout the experience. When I receive service b I'd like to point out Abe's (service adviser) excellent customer service. He was extremely helpful throughout the experience. When I receive service by a Cadillac dealership I expect high standards. Thanks to Abe, the vehicle's issues were addressed while accommodating the customer's needs. More
Excellent experience The service from checking in to the maintenance performed was excellent. I have dealt with Alix for years and he is wonderful to work with. The service from checking in to the maintenance performed was excellent. I have dealt with Alix for years and he is wonderful to work with. More
My first maintenance service experience with Luther Cadillac was absolute perfection. From the moment I arrived I knew it was going to be an excellent experience. And it was start to finish. Cadillac was absolute perfection. From the moment I arrived I knew it was going to be an excellent experience. And it was start to finish. More
Enjoyed the service department! Everyone was professional and helpful. I learned about the services available, and some history about the dealership. I also learned more about operations of my vehicle. and helpful. I learned about the services available, and some history about the dealership. I also learned more about operations of my vehicle. More
I was beyond impressed with the courtesy, professionalism, and knowledge that both Abe and Jeff showed while servicing my vehicle. They did a tremendous job and kept me informed throughout th professionalism, and knowledge that both Abe and Jeff showed while servicing my vehicle. They did a tremendous job and kept me informed throughout the entire process. Thank You! More
Easy oil change. I have pre paid maintenance plan. First oil change cost $25, this one was free. Used same coupon both times. Not sure why?? What is it supposed to b I have pre paid maintenance plan. First oil change cost $25, this one was free. Used same coupon both times. Not sure why?? What is it supposed to be when I have the maintenance plan with the oil change coupons? More
Charlie is the best Charlie and the service department are the best in the business. He is the most accommodating person and is always ready to go that extra mile Charlie and the service department are the best in the business. He is the most accommodating person and is always ready to go that extra mile More
Good job Luther Cadillac Service advisor Abe, was great... very knowledgeable, helpful and friendly. My car was finished in less time than they estimated! I got an appt the Service advisor Abe, was great... very knowledgeable, helpful and friendly. My car was finished in less time than they estimated! I got an appt the same day I called. Thank you! Good Job Luther Cadillac!! More
Simple oil change Easy online scheduling process. No issues checking in or getting car serviced. About $100 for mobile 1 oil change. I requested for maintenance 1 but j Easy online scheduling process. No issues checking in or getting car serviced. About $100 for mobile 1 oil change. I requested for maintenance 1 but just got regular oil change. No mentioning of low fluid levels for washer. Found out driving home in wet conditions. Mechanics did visual inspection underneath car and found leaking oil. No courtesy car wash either. Didn’t know if I had to start paying for this service or not. First time car was not washed during service. More