Luther Cadillac - Service Center

A Great Experience! Wow! I am so grateful for Luther Cadillac's great customer service. A story for the books for sure! Thank you so much for the extra detail of atten Wow! I am so grateful for Luther Cadillac's great customer service. A story for the books for sure! Thank you so much for the extra detail of attention! Sally More

Standard Vehicle Maintenance I was really impressed with the great service at Luther Cadillac! Everyone was really friendly and willing to help immediately. Only thing they coul I was really impressed with the great service at Luther Cadillac! Everyone was really friendly and willing to help immediately. Only thing they could have done better was wash my car after. More

Very kind and helpful. Every service appointment I've scheduled here has always been a great experience. The staff is always respectful. Everything is always explained very Every service appointment I've scheduled here has always been a great experience. The staff is always respectful. Everything is always explained very well and they always go out of their way to make my experience better in any way possible. Will always bring my vehicle here! More

VERY disappointed about my experience with my batter install I bought a battery from this dealership in April of this year. So, it is only a few months old. Last week, the battery completely died. Died to the I bought a battery from this dealership in April of this year. So, it is only a few months old. Last week, the battery completely died. Died to the point where I couldn't use another car to jumpstart it. D E A D. I called the dealership to see if I can bring the battery in to get it replaced and they said they needed the entire car. So, on top of paying for all of the secondary things this dead batter cost me (rides to and from work, etc.) I had to pay over $100 for a tow and then they charged me another $45 to replace the battery! I am beyond broke, and beyond pissed! They gave me a bum battery and then it ended up costing me over $200. I will not be returning there or recommending it to anyone! More

Service was very efficient as usual The service technician was very helpful as usual. He always explains to me what exactly is needed for my car and really cares about providing excellen The service technician was very helpful as usual. He always explains to me what exactly is needed for my car and really cares about providing excellent customer service. He deserves an honorable mention and a raise! More

The service person was great and keep me informed . Everybody was friendly and helpful. Clean and coffee was good . I saw a video of what they did and thought that was really nice touch. Everybody was friendly and helpful. Clean and coffee was good . I saw a video of what they did and thought that was really nice touch. More

Great service Charlie was very friendly and informative. Love the walk about video and the photos of issues with my car. Thank you for the shuttle service! Charlie was very friendly and informative. Love the walk about video and the photos of issues with my car. Thank you for the shuttle service! More

Oil change I had an appointment for an oil change and I was able to leave in less than an hour and my car was washed as well. I had an appointment for an oil change and I was able to leave in less than an hour and my car was washed as well. More

Good Experience Service department was top notch, in & out very quick with a brand new loaner to use while my car was being serviced. I will return for future service Service department was top notch, in & out very quick with a brand new loaner to use while my car was being serviced. I will return for future service, Thanks! More

Professional Service Highly recommend Luther and great addition with the video text. Excellent idea. Everyone was very friendly. Answered all my questions I had and honore Highly recommend Luther and great addition with the video text. Excellent idea. Everyone was very friendly. Answered all my questions I had and honored my voucher. More