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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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November 26, 2019

2014 SRX 30, 000 mile checkup Smooth 30,000 mile service on my wife's 2014 SRX. From service schedule to completion of service required plus required oil change. Would recommend Lu More

by jlhtravel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Nov 27, 2019 -

Luther Cadillac responded

We’re glad you had a good experience! Come see us again soon!

November 23, 2019

Service review Charles and the service treated me with respect and courtesy. They made sure that my repair needs were met in a timely manner and keep me informed eve More

by AWALLS_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 25, 2019 -

Luther Cadillac responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

November 23, 2019

Awesome Hi, I was in for a simple Oil change on my 2009 Hummer H2. The parts department located an additional part that was nonexistent for my 2009. The More

by RLEROYJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Randy, Jeff and the people in the parts department. Im sorry, i don't remember their names.
Nov 25, 2019 -

Luther Cadillac responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

November 23, 2019

The best service every time. I have had several service appointments with Luther Cadillac including repairs after a car accident. The staff is efficient, thoughtful, and thorough More

by BARBINDIA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Service manager
Nov 25, 2019 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

November 22, 2019

Charlie Youngquist was very accomadating and helpful. Charlie Youngquist was very accomadating and helpful when parts were delayed for an upgrade. Charlie is an excellent communicator. He made this dela More

by JOHN@ACKELSON.US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Greg Clark
Nov 25, 2019 -

Luther Cadillac responded

John, Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

November 21, 2019

Car vibrates/shudders while driving. I wish this could be was fixed - it's been going on for months (ever since I purchased the vehicle from the dealership). A few strategies have been t More

by APFARRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Nov 22, 2019 -

Luther Cadillac responded

We appreciate your review, and will use your feedback to improve our services going forward!

November 20, 2019

Professorial, friendly, competent, Charley was very helpful in helping me decide the route to properly repair my CTS. He went out of his way to expedite the repair so I could get my Wif More

by DRJONES777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley, Greg Clark, Hannah Field, Cali Henry
Nov 21, 2019 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help

November 20, 2019

Check engine light The check engine light came on on my 2019 XT4. I spoke with my Salesperson, Heather Bissell, and explained the situation and she had someone pickup an More

by tombo62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bissell
Nov 21, 2019 -

Luther Cadillac responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

November 16, 2019

Customer experience with Luther Cadillac Excellent service. Charlie Youngquist was more than helpful and represented Luther Cadillac in a fine way. His knowledge and courtesy certainly rais More

by LARRY Y.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Nov 18, 2019 -

Luther Cadillac responded

Thank you for sharing your experience, Larry! We're happy to help and look forward to seeing you again.

November 13, 2019

quick and easy oil change When I dropped my car off I was greeted by Abe and felt welcome. The oil change was done quickly and as promised. I received a text when completed. More

by THEBYRNESFIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Nov 14, 2019 -

Luther Cadillac responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

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