1,558 Reviews of Luther Cadillac - Service Center
2014 SRX 30, 000 mile checkup Smooth 30,000 mile service on my wife's 2014 SRX. From service schedule to completion of service required plus required oil change. Would recommend Lu Smooth 30,000 mile service on my wife's 2014 SRX. From service schedule to completion of service required plus required oil change. Would recommend Luther Cadillac always. More
Service review Charles and the service treated me with respect and courtesy. They made sure that my repair needs were met in a timely manner and keep me informed eve Charles and the service treated me with respect and courtesy. They made sure that my repair needs were met in a timely manner and keep me informed every step of the way! More
Awesome Hi, I was in for a simple Oil change on my 2009 Hummer H2. The parts department located an additional part that was nonexistent for my 2009. The Hi, I was in for a simple Oil change on my 2009 Hummer H2. The parts department located an additional part that was nonexistent for my 2009. They had it ready when I came in for the oil change. Everyone in the service center is outstanding. Special xxxxxxto the parts department for finding a part that is no longer made. All of you are fantastic. :) Thank you!! More
The best service every time. I have had several service appointments with Luther Cadillac including repairs after a car accident. The staff is efficient, thoughtful, and thorough I have had several service appointments with Luther Cadillac including repairs after a car accident. The staff is efficient, thoughtful, and thorough in thier care of both vehicle and owner. The manager Charlie is a man to rely on. More
Charlie Youngquist was very accomadating and helpful. Charlie Youngquist was very accomadating and helpful when parts were delayed for an upgrade. Charlie is an excellent communicator. He made this dela Charlie Youngquist was very accomadating and helpful when parts were delayed for an upgrade. Charlie is an excellent communicator. He made this delay a positive experience. More
Car vibrates/shudders while driving. I wish this could be was fixed - it's been going on for months (ever since I purchased the vehicle from the dealership). A few strategies have been t I wish this could be was fixed - it's been going on for months (ever since I purchased the vehicle from the dealership). A few strategies have been tried but the issue (vibrating/shuddering while driving) remains. Now I'm told I have to wait and drive the vehicle another 500 miles before I will notice the latest fix. More
Professorial, friendly, competent, Charley was very helpful in helping me decide the route to properly repair my CTS. He went out of his way to expedite the repair so I could get my Wif Charley was very helpful in helping me decide the route to properly repair my CTS. He went out of his way to expedite the repair so I could get my Wife needed medical assistance.. More
Check engine light The check engine light came on on my 2019 XT4. I spoke with my Salesperson, Heather Bissell, and explained the situation and she had someone pickup an The check engine light came on on my 2019 XT4. I spoke with my Salesperson, Heather Bissell, and explained the situation and she had someone pickup and then deliver the car after the work was complete!! Over the top service!’ More
Customer experience with Luther Cadillac Excellent service. Charlie Youngquist was more than helpful and represented Luther Cadillac in a fine way. His knowledge and courtesy certainly rais Excellent service. Charlie Youngquist was more than helpful and represented Luther Cadillac in a fine way. His knowledge and courtesy certainly raised my confidence level in your service department and I would not hesitate to have further work done on my vehicle in the future. More
quick and easy oil change When I dropped my car off I was greeted by Abe and felt welcome. The oil change was done quickly and as promised. I received a text when completed. When I dropped my car off I was greeted by Abe and felt welcome. The oil change was done quickly and as promised. I received a text when completed. More