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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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October 25, 2019

Good experience. The service dept was very helpful and answered all my questions. Everything was clean and In good order. My car after the service came back washed a More

by BHANNA7142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe and Charles
Oct 29, 2019 -

Luther Cadillac responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

October 25, 2019

CUE Syster Repair Had the cue system and back up camera modules replaced. Both systems are now operational. When performing replacement work the USB connectors locate More

by DAL2095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Oct 29, 2019 -

Luther Cadillac responded

We appreciate you writing a review regarding your experience with Luther Cadillac. Our team works diligently to provide proper maintenance and care to the vehicles we work with, so this is of great concern to us. Please send us your contact information so we can work to resolve this issue as fast as possible.

October 23, 2019

An excellent experience Abe thoroughly explained the options I had regarding service. I decided to wait for the service appt. to be completed. It was raining cats and dogs, More

by CCBISTNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe in service
Oct 29, 2019 -

Luther Cadillac responded

Thank you for sharing your experience, Cecelia! We're happy to help and look forward to seeing you again.

October 19, 2019

Service Advisors who act with Alacrity Al the Service Advisors here are wonderful to deal with. Abe, Charlie and Randy are all very patient and helpful, Here are five extra words to meet th More

by MLAULAINEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
October 19, 2019

Car analysis/service The advisor,Abe was able to get my vehicle in the next day to diagnose my leak problem. The crew did a great job on the diagnosis and I was able to ge More

by Tlzembal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Oct 21, 2019 -

Luther Cadillac responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need! We look forward to working with you in the near future!

October 16, 2019

Easy to make appointment Friendly, and welcoming staff. Overview of what brought me in, and reassurance that there were no other needed repairs. Clean lounge, choices of compl More

by MJOS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Youngquist
Oct 16, 2019 -

Luther Cadillac responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

October 15, 2019

Excellent They got me in on short notice. They did an awesome job diagnosing the problem and resolving it. I always receive excellent service at your dealership More

by REVDRDBMCKIZZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Oct 15, 2019 -

Luther Cadillac responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

October 15, 2019

quick turn around I dropped off the vehicle and the oil change was completed faster than I was informed on the phone it was going to take. pleased. More

by ADWILLISJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember a name
Oct 15, 2019 -

Luther Cadillac responded

Thank you for your review! We hope that you visit us for any vehicle needs you have in the future!

October 12, 2019

Service &Technician went the extra mile for tires. The Service, Technician and Courtesy Drive were all top notch. They all took good care of me as I was a drop in and didn’t have an appointment. More

by BROOKS8302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe, Nate & Jerry
Oct 14, 2019 -

Luther Cadillac responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

October 09, 2019

Service Had new tires installed, front end alignment and the carpet fixed. All looks great. Everyone in service was very professional and helpful. I was given More

by jfischer0997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 10, 2019 -

Luther Cadillac responded

Thank you for the kind words! it is our pleasure to keep your vehicle in tip-top shape!

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