1,558 Reviews of Luther Cadillac - Service Center
Good experience. The service dept was very helpful and answered all my questions. Everything was clean and In good order. My car after the service came back washed a The service dept was very helpful and answered all my questions. Everything was clean and In good order. My car after the service came back washed and clean. More
CUE Syster Repair Had the cue system and back up camera modules replaced. Both systems are now operational. When performing replacement work the USB connectors locate Had the cue system and back up camera modules replaced. Both systems are now operational. When performing replacement work the USB connectors located inside the counsel between the front seats located in the storage unit were disconnected from the bracket holding the usb connectors. The USB connectors are not secured in the brack in the storage box and not accessible. More
An excellent experience Abe thoroughly explained the options I had regarding service. I decided to wait for the service appt. to be completed. It was raining cats and dogs, Abe thoroughly explained the options I had regarding service. I decided to wait for the service appt. to be completed. It was raining cats and dogs, so he arranged a ride for me to visit a nearby restaurant. (I walked back when the rain stopped.) He texted me when the car was ready. He seemed aware of being prompt and keeping me informed. It took me an hour to get over to Roseville with rush hour traffic, but service was great at Luther Cadillac. Worth the trip! Cecelia BIstner More
Service Advisors who act with Alacrity Al the Service Advisors here are wonderful to deal with. Abe, Charlie and Randy are all very patient and helpful, Here are five extra words to meet th Al the Service Advisors here are wonderful to deal with. Abe, Charlie and Randy are all very patient and helpful, Here are five extra words to meet the minimum. More
Car analysis/service The advisor,Abe was able to get my vehicle in the next day to diagnose my leak problem. The crew did a great job on the diagnosis and I was able to ge The advisor,Abe was able to get my vehicle in the next day to diagnose my leak problem. The crew did a great job on the diagnosis and I was able to get it the same day after hours. I hope my next vehicle will be a Cadillac and that I can continue the relationship. I’ll be shopping for another car and I expect to purchase within the next days. Thanks again for the service, Terry Zembal More
Easy to make appointment Friendly, and welcoming staff. Overview of what brought me in, and reassurance that there were no other needed repairs. Clean lounge, choices of compl Friendly, and welcoming staff. Overview of what brought me in, and reassurance that there were no other needed repairs. Clean lounge, choices of complimentary refreshments. More
Excellent They got me in on short notice. They did an awesome job diagnosing the problem and resolving it. I always receive excellent service at your dealership They got me in on short notice. They did an awesome job diagnosing the problem and resolving it. I always receive excellent service at your dealership! More
quick turn around I dropped off the vehicle and the oil change was completed faster than I was informed on the phone it was going to take. pleased. I dropped off the vehicle and the oil change was completed faster than I was informed on the phone it was going to take. pleased. More
Service &Technician went the extra mile for tires. The Service, Technician and Courtesy Drive were all top notch. They all took good care of me as I was a drop in and didn’t have an appointment. The Service, Technician and Courtesy Drive were all top notch. They all took good care of me as I was a drop in and didn’t have an appointment. More
Service Had new tires installed, front end alignment and the carpet fixed. All looks great. Everyone in service was very professional and helpful. I was given Had new tires installed, front end alignment and the carpet fixed. All looks great. Everyone in service was very professional and helpful. I was given a loaner car for the day and that made things much better than waiting all day. Thank You! More