1,558 Reviews of Luther Cadillac - Service Center
Great service! Very helpful tech and informative inspection. Fixed all problems. Fast friendly service. Would highly recommend. Learned a lot about my vehicle. Can’t Very helpful tech and informative inspection. Fixed all problems. Fast friendly service. Would highly recommend. Learned a lot about my vehicle. Can’t say enough good about this dealership! More
recall, tires & oil change I have always received excellent and very friendly service no matter who I talked with. Nice to be greeted by someone as friendly and accommodating a I have always received excellent and very friendly service no matter who I talked with. Nice to be greeted by someone as friendly and accommodating as Charlie. More
Fixing rattles I had 2 buzzing rattles in the speakers in my brand new CTS. Their shop foreman was able to find the cause of both very quickly and fix them. I had 2 buzzing rattles in the speakers in my brand new CTS. Their shop foreman was able to find the cause of both very quickly and fix them. More
GM Warranty work for 2019 XTS If your going to have a recall be ready to take care of it. Took over 3 weeks. I never write bad reviews but this had to be written. If your going to have a recall be ready to take care of it. Took over 3 weeks. I never write bad reviews but this had to be written. More
Cue repair visit Yesterday was the best experience I’ve had at a dealership. The service rep was VERY helpful and did a great job at keeping me informed Yesterday was the best experience I’ve had at a dealership. The service rep was VERY helpful and did a great job at keeping me informed More
Service Visit Excellent service. Very courteous, friendly and quick. Good to see Charlie again, a long time great service representative. Thanks again to Alix fo Excellent service. Very courteous, friendly and quick. Good to see Charlie again, a long time great service representative. Thanks again to Alix for helping us choose the right vehicle and the friendly followup calls. More
Excellent customer service Excellent overall service done in a timely manner as promised. Will return here whenever service is needed in the future. Abe did an excellent job exp Excellent overall service done in a timely manner as promised. Will return here whenever service is needed in the future. Abe did an excellent job explaining what would be done during the visit. More
Charlie is awesome Very Clean and neat!!! Phone system sometimes is difficult and some what confusing..... Glad when you have Esclades for use in the rental pool.. Tha Very Clean and neat!!! Phone system sometimes is difficult and some what confusing..... Glad when you have Esclades for use in the rental pool.. Thank you.. More
Transmission Work Had transmission work was completed on CTS AWD. Shifting isn’t very smooth at low RPM. Loose , not very tight when it shifts, especially for a Cad. Had transmission work was completed on CTS AWD. Shifting isn’t very smooth at low RPM. Loose , not very tight when it shifts, especially for a Cad. More
Detail vehicle When I purchased the vehicle, it was to be detailed and repair windshield chip. It was not done up to my expectations, so Randy the service manager h When I purchased the vehicle, it was to be detailed and repair windshield chip. It was not done up to my expectations, so Randy the service manager had the vehicle detailed and it looks awesome.! The chip in the windshield was repaired also, but still visible. More