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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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November 14, 2020

Luther collision center prompt for windshield replacement. Received text from Ryan Luther Family Ford. Pickup was received for calibration. No communication when pickup was completed. More

by LPAULSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
November 14, 2020

Very efficient and friendly people to work with. I was impressed with how quick the service was. I would definitely come back for another oil change. More

by JASONWEIMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and billing people.
November 14, 2020

The Service Manager, Steve, did a great job. There was a problem initially after a repair and he really worked well to get it addressed. More

by MEVANS5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and another Service Manager at the desk behind his
November 14, 2020

My whole experience was prompt, fast, with quality service and staff. Clean waiting area with safety a priority during this time in our world. Cashier had excellent customer service. More

by JOHNSON3923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not aware
November 13, 2020

Serviceman,helpful and friendly. Loved the text updates. Easy pickup of my truck. Work was done well The keyless entry is exactly what I wanted More

by NODAKGIRL49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
November 10, 2020

I was told that I was scheduled for a recommend 45000 mile service, but they said when I got there I only needed an oil change. Would like to get the service done if I need to, the call in center recomm More

by F_JERRYM
Recommend Dealer
Yes
Employees Worked With
oil lane service
November 10, 2020

Was able to work with my schedule and they were able to get me in right away for me being early. That helped with my day and very appreciative More

by mrossow3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember name
November 10, 2020

took my car in for oil change. Very prompt and fast service. Staff was very friendly and kept me informed of the vehicle maintenance needed for next oil change. Waiting area was very nice and customer More

by JORGE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luckie, Justin, Matt, Josh,
November 09, 2020

Took my car in for oil change.Prompt and quick service.Everyone was friendly and have a nice waiting area.Service person send me a text letting me know my car was done and could pay by phone. More

by LSILBER2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
November 08, 2020

Brian kept me informed of the repair progress. Very helpful. In spite of finding additional needed repairs, he was very upfront about recommending proper repairs and also was concerned about overall co More

by ODEGARD.BRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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