Luther Family Ford - Service Center

Brought our newly purchased 2014 Ford Escape in. Both emblems were off the car and we chose to get them replaced. Back one was scratched so had to bring it in again to get it replaced. I have seen many emblems were off the car and we chose to get them replaced. Back one was scratched so had to bring it in again to get it replaced. I have seen many Ford Escapes where it appeared they have fallen off while driving. Seems a Ford Recall issue but I had to pay for new ones so the car didn’t look trashy. I drive an Audi Q7, Dedge Ram 1500 new pickup and have never owned a Ford. I will be rethinking where I take my vehicle. I also got a quote prior to the work (new key). The bill was over double of what they quoted me. I will likely never return for service here. More

Travis was a pleasure to work with but their diagnosis was wrong and created a nightmare with the warranty company. Brought it some where else and things went smooth as silk. Luther told me I needed a w was wrong and created a nightmare with the warranty company. Brought it some where else and things went smooth as silk. Luther told me I needed a whole new engine. all it needed was a valve job. More

A great experience as usual, the customer service is exceptional every time I’m there, I appreciate that they were able to help me diagnose what was truly wrong with my vehicle and fixed it in a timely exceptional every time I’m there, I appreciate that they were able to help me diagnose what was truly wrong with my vehicle and fixed it in a timely manner More

I had a 10:15 appointment. Waited an over a hour and a half to put 4 new tires on. I had asked if my car could be washed, It wasn't. half to put 4 new tires on. I had asked if my car could be washed, It wasn't. More

Luther Family Ford - Fargo is a great place to do business! Brian Bendickson, in service, is great to work with too! Also, Express Lube is excellent! business! Brian Bendickson, in service, is great to work with too! Also, Express Lube is excellent! More

Called and have update with finds and estimate of repair cost Was given a quote on different brands of tires elected not to do at present When paying for repairs the price was at what was quoted cost Was given a quote on different brands of tires elected not to do at present When paying for repairs the price was at what was quoted More

Great, quick service. Would have given 5 stars easy, but left my lights manually on versus auto and I didn’t notice for hours after getting home. Small detail, I highly recommend them! left my lights manually on versus auto and I didn’t notice for hours after getting home. Small detail, I highly recommend them! More

Service was prompt and efficient and completed before they said it would be. There are really great people working here that know how to do their jobs! Thanks, Tom they said it would be. There are really great people working here that know how to do their jobs! Thanks, Tom More

The staff was very helpful during my first visit to the service department with my leased vehicle. I appreciated their attention to safety with regards to the COVID-19 pandemic. They answered all my questi service department with my leased vehicle. I appreciated their attention to safety with regards to the COVID-19 pandemic. They answered all my questions and completed the work efficiently. More

Work was quick and person was polite. Had to ask to look up recommended maintenance, even though all my work has been done at Luther up recommended maintenance, even though all my work has been done at Luther More