Back

Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

Sort by
October 26, 2020

As always, exceptional service by the Luther Family Ford service team! Steve is a pleasure to work with and he always makes sure that I’m satisfied! More

by GGOSCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
October 25, 2020

As always excellent service - work is done efficiently, staff are very friendly, price is reasonable! Just really have no complaints! Will definitely continue with Luther Family Ford! More

by schlaudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center and receptionist
October 25, 2020

As always, service was prompt and complete. Very pleased! I also visited with a service technician on another concern and got scheduled for service appointment. More

by BRENTSCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin R., Eric Hasbrouck
October 24, 2020

My brake booster was off warranty by 3 weeks and Brad the service manager honored the warranty. Excellent service! And I appreciate them doing that. More

by TERIELL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brad
October 24, 2020

On the service side, the best experience I've had at a Ford dealership. Both the Quicklane and the regular service department do a excellent job. Never have I felt I was being "sold" something I didn't ne More

by RCROSS1230@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
October 24, 2020

As always - courteous, honest, efficient. Not much more to be said, so why this 25 word minimum? If you're looking to buy a vehicle, look for Jeff. He's as honest as they come. More

by NEWSSMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 23, 2020

At the beginning my name couldn't be found on the day's job list. They thought I was there on the wrong day. After that everything went smoothly-even with the overnight delay. Thanks More

by Kathleen Setness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
October 23, 2020

I was very happy with the service. Eric got me in right at my appointment time and they had the work done in a short time. More

by eosland31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
October 23, 2020

Customer friendly. Fast oil change, service people very helpful. You should not have a 25 word minimum. It should be made easy to reply to your inquiry. More

by jmarcil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
October 21, 2020

I took my F150, with ecoboost, to luther service because of a rattling noise and concern about poor gas mileage . I just purchased the truck somewhere else and just wanted to find out . They couldn't find a More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad , Brian
...
186
...