Luther Family Ford - Service Center

Quick and easy. Very happy with the service and speed in which it was done in. Thank you and see you again when it’s time for my next service which it was done in. Thank you and see you again when it’s time for my next service More

My service was pleasant and dealt with in a very professional manner. Very pleased with the service and appreciative in the way your service technicians handled all aspects professional manner. Very pleased with the service and appreciative in the way your service technicians handled all aspects More

Courteous service and willing to accommodate me meetings with a sales rep (who’s name was David) and test drive some vehicles while I was waiting for my vehicle to be serviced. with a sales rep (who’s name was David) and test drive some vehicles while I was waiting for my vehicle to be serviced. More

They were really nice and helped me get through my oil change quick! Very appreciated everyone was kind and easy too work with. :) -Ezra J change quick! Very appreciated everyone was kind and easy too work with. :) -Ezra J More

The personnel in the service area were pleasant. The cashier wasn’t, appeared put off. I didn’t know I should have given the service dept my coupon. cashier wasn’t, appeared put off. I didn’t know I should have given the service dept my coupon. More

Luther Ford provided me quick, quality service for my truck. Their technicians communicate well and I left having peace of mind that all was fixed properly. truck. Their technicians communicate well and I left having peace of mind that all was fixed properly. More

Waiting time too long for an oil change, an hour and a half. Also upset that there is no mandate to wear masks In the waiting room alone there were three people with no masks -Dangerous!! half. Also upset that there is no mandate to wear masks In the waiting room alone there were three people with no masks -Dangerous!! More

Ryan K is absolutely AMAZING! I feel like he deserves a promotion and raise! He coordinated the pickup and delivery of my vehicle and is the definition of customer service. A++++++ promotion and raise! He coordinated the pickup and delivery of my vehicle and is the definition of customer service. A++++++ More

The dealership is fine and service very good. However I am very unhappy with the warranty I purchased on my expedition. When I bought the warranty I was told that it was as good as the original one except am very unhappy with the warranty I purchased on my expedition. When I bought the warranty I was told that it was as good as the original one except for a $200. deductible. More

Warrenety work. No comments needed except thanks for the oil change personnel for finding the leak, Josh and. Cody. The oil pan had a leak and, as far as I know, it has been corrected. Thanks oil change personnel for finding the leak, Josh and. Cody. The oil pan had a leak and, as far as I know, it has been corrected. Thanks More