2,825 Reviews of Luther Family Ford - Service Center
I always get our vehicles serviced at Luther Ford since we moved to Fargo !! They are professional and courteous and I will continue using their services !! we moved to Fargo !! They are professional and courteous and I will continue using their services !! More
I had a small paint issue on the new F-150 I purchased from Luther Family Ford. The problem involved having to repaint the tailgate. The Service Manager, Brad could not have been more professional, helpfu from Luther Family Ford. The problem involved having to repaint the tailgate. The Service Manager, Brad could not have been more professional, helpful and accommodating. He arranged a loaner truck for me and delivery and pick up of my truck to and from the Luther collision center. The re-paint was excellent. I can’t give higher marks to Luther service and to Brad. Luther Family Ford, Fargo, is a fantastic dealership. I wish I had purchased all af my vehicles through the years from them. I will do so in the future! More
I am satisfied with the prompt & efficient service. However, I am really tired of receiving multiple surveys after the appointment. The Surveys are taking up more of my time than the service service. However, I am really tired of receiving multiple surveys after the appointment. The Surveys are taking up more of my time than the service visit. Please be respectful of your customers' time. More
It blew me away. My truck stalled on the highway. As I was waiting for a tow truck I called them and they said they were booking about a week out. I wasn't going to argue. I had the tow truck drop it a was waiting for a tow truck I called them and they said they were booking about a week out. I wasn't going to argue. I had the tow truck drop it a Luther. Within 2 1/2 hours they were able to get me in. They got it done and also recommended other service. They got that done also. I was very grateful. More
Always excellent service, courteous and knowledgeable staff from the woman who took my name in the quick lane, who showed me how to pop the hood to see the battery to man who changed the battery, to the staff from the woman who took my name in the quick lane, who showed me how to pop the hood to see the battery to man who changed the battery, to the cashier. I also visited parts and ordered a small paint, that gentlemen was helpful and courteous as well. More
Great service, and again great service. Did I mention the great service. Yes, it really was great service. Once again, it is really really great service. great service. Yes, it really was great service. Once again, it is really really great service. More
Travis was amazing even though I called him Tyler far, far, too many times. I had a variety of issues and like all service work I came here and was not disappointed. An issue I'd been trying to get fix far, too many times. I had a variety of issues and like all service work I came here and was not disappointed. An issue I'd been trying to get fixed for two years got solved along with recall work and a new issue. My service team did a fantastic job! More
Service at Luther Family Ford was absolutely superb. I was amazed how they kept me informed and treated me as a number 1 customer. I will recommend their service to everyone. was amazed how they kept me informed and treated me as a number 1 customer. I will recommend their service to everyone. More
Live in rural North Dakota and as we drove into town the change oil light came on. Drove right up to quick lane. Only one car in front of us at 10am on a Saturday. Got "The Works" and was back on the change oil light came on. Drove right up to quick lane. Only one car in front of us at 10am on a Saturday. Got "The Works" and was back on the road in an hour. Even got a car wash too! More