Back

Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

Sort by
September 26, 2020

I always get our vehicles serviced at Luther Ford since we moved to Fargo !! They are professional and courteous and I will continue using their services !! More

by gleavekelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know their names
September 25, 2020

I had a small paint issue on the new F-150 I purchased from Luther Family Ford. The problem involved having to repaint the tailgate. The Service Manager, Brad could not have been more professional, helpfu More

by DEAN_LAMPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Eric, and Collision Center Mgr, ( can’t remember his name)
September 24, 2020

I am satisfied with the prompt & efficient service. However, I am really tired of receiving multiple surveys after the appointment. The Surveys are taking up more of my time than the service More

by EMEMPTY
Recommend Dealer
Yes
Employees Worked With
unknown
September 24, 2020

It blew me away. My truck stalled on the highway. As I was waiting for a tow truck I called them and they said they were booking about a week out. I wasn't going to argue. I had the tow truck drop it a More

by Michelle L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian & Terry
September 23, 2020

Oil change was quick, was able to drop off for oil change and receive a call when the car was ready. Really great service overall! More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
September 23, 2020

Always excellent service, courteous and knowledgeable staff from the woman who took my name in the quick lane, who showed me how to pop the hood to see the battery to man who changed the battery, to the More

by Marsha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get everyone’s name but all were efficient and courteous.
September 22, 2020

Great service, and again great service. Did I mention the great service. Yes, it really was great service. Once again, it is really really great service. More

by bldavidson1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
September 22, 2020

Travis was amazing even though I called him Tyler far, far, too many times. I had a variety of issues and like all service work I came here and was not disappointed. An issue I'd been trying to get fix More

by bret.ustipak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
September 22, 2020

Service at Luther Family Ford was absolutely superb. I was amazed how they kept me informed and treated me as a number 1 customer. I will recommend their service to everyone. More

by DOUGAHENKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
September 20, 2020

Live in rural North Dakota and as we drove into town the change oil light came on. Drove right up to quick lane. Only one car in front of us at 10am on a Saturday. Got "The Works" and was back on the More

by dpasqual
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane Crew
...
190
...