Luther Family Ford - Service Center

Always great service and sales! We just bought a 2020 Explorer ST. Our two sons also bought 2020 Explorer ST's in the last six months. Explorer ST. Our two sons also bought 2020 Explorer ST's in the last six months. More

I was very pleased with my experience at Luther Family Ford of Fargo, North Dakota. My service rep was friendly and very informative. Very professional rep. Ford of Fargo, North Dakota. My service rep was friendly and very informative. Very professional rep. More

Easy people to work with and very helpful in finding what I wanted. The service was done in a timely fashion. The number of words in this review is much more then 25 have a good day. I wanted. The service was done in a timely fashion. The number of words in this review is much more then 25 have a good day. More

Every one I felt with was friend ly and courteous. The repair took longer than was estimated but was completed the same day and I appreciate that they washed it. repair took longer than was estimated but was completed the same day and I appreciate that they washed it. More

Drop off was quick, service was excellent, vehicle oil change and tire rotation was done in timely manner. Payment and vehicle pick up was a breeze! change and tire rotation was done in timely manner. Payment and vehicle pick up was a breeze! More

Great friendly service people,great quick service nice facility,cashier was quick and very prompt in getting paper work and keys to me,less than two minutes facility,cashier was quick and very prompt in getting paper work and keys to me,less than two minutes More

Service was good, they even let me add on getting wiper blades after they finished my service! It is chaotic in the morning, and I wasn't really sure where to go. When I walked into the main dealership I w blades after they finished my service! It is chaotic in the morning, and I wasn't really sure where to go. When I walked into the main dealership I was disappointed I was not greeted by the person at the first desk, as they were thoroughly invested in looking at social media on their phone. I was impressed to see most staff wearing masks correctly as well! More

Professional and very courteous. Always looking to help in every way and keeping my Ford running beautifully. I would highly recommend Luther to any one. in every way and keeping my Ford running beautifully. I would highly recommend Luther to any one. More

I received the works Ford pass points (11,000) for essential employees and was charged 16,259 points for work. Why? Tried contacting customer service but got nothing. essential employees and was charged 16,259 points for work. Why? Tried contacting customer service but got nothing. More

Specially in serving area, at least employee should ask the customer why are they coming. Found Some customers are in confusion where should they go. the customer why are they coming. Found Some customers are in confusion where should they go. More