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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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September 01, 2020

I got an appointment. They were friendly when I brought it in. My truck was serviced in reasonable amount of time. I had actually went to wrong area but the service person was very helpful and got me to wh More

by VOLRATHKK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Told names but I do not remember
September 01, 2020

Service was great. But a bit of an inconvenience RE return for a slight issue. All involved were very professional and accommodating on both my engine replacement and return to correct a small issue. More

by shannonschweigert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Customer Service
August 30, 2020

Polite at check in. Good and prompt service. I had reward points to pay the bill. Would highly recommend. Great dealership. Very prompt call to tell me my car was done More

by SUPERLAWYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
August 30, 2020

Good customer service comfortable facility. Express lube staff somewhat confused about the use of points to pay for oil change. Overall good experience. Thanks Kyle More

by KYLELINSTAD25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
August 29, 2020

The personnel at Luther Ford are always very friendly, and I do trust them with their diagnosis of my vehicle issues. Ryan was very thorough in explanation of the services which were needed for safety an More

by seffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan who handled the service. Brian and Tim who I always enjoy visiting with when they can.
August 29, 2020

Luther Ford gave me great service on my trucks oil and filter change. Also quickly out a quote together for tires I need in the near future Great job More

by jthiseth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
August 28, 2020

I wish they would have been wearing masks. The person who greeted me had a mask on. I chose to stay in the car rather than sit inside the dealership. People working on the car and even some who came to my do More

by KREJCJU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know.
August 27, 2020

I had an appointment and was taken in immediately. Very thorough and all staff pleasant to work with. We bought our used car from Luther More

by santafelavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know her name but was great
August 27, 2020

They had my turn signal issue fixed right away. Service has been top notch. Thank you. I need to figure out how to get my points activated from my purchase. More

by RICH.HAMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember. But they were very good.
August 26, 2020

I was impressed that I could get it immediately for an oil change Monday Aug 24. !! Great service. In a timely manner great salesperson Roger Holland More

by SJDDSBTJ8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Holland
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