Luther Family Ford - Service Center

Very unorganized. Was given two different quotes, the second being much higher after the work was confirmed. I had to call two different departments to get information about the first quote. why doesn't second being much higher after the work was confirmed. I had to call two different departments to get information about the first quote. why doesn't the service department not know the price of a part but knows the price of the labor? Only saving grace was the technician who worked with me, Travis or john, was very professional and the only reason I would ever come back again More

Fantastic! From sales to service, Luther Family Ford has been super. Terry is a great sales person and Brad Heads up a fantastic service team. Thanks guys. been super. Terry is a great sales person and Brad Heads up a fantastic service team. Thanks guys. More

I had an oil change scheduled and they got it right in and did it in a timely manner. The staff was friendly and were wearing masks for the safety of all. and did it in a timely manner. The staff was friendly and were wearing masks for the safety of all. More

It was great to have an appointment. I showed up, drove in and in 25 minutes they were done with my oil change and tire rotation. This was awesome! Thanks in and in 25 minutes they were done with my oil change and tire rotation. This was awesome! Thanks More

Very quick oil change. I was done in 45 minutes. The waiting room had appropriate social distance and the staff were masks. This was my first oil change since the pandemic started and I was very pleased waiting room had appropriate social distance and the staff were masks. This was my first oil change since the pandemic started and I was very pleased. More

Oil Change and Vehicle Check Took my 2019 vehicle in for a 5000 mile oil change and general checkup to Luther Ford in Fargo, North Dakota. They did a great job and did a check ov Took my 2019 vehicle in for a 5000 mile oil change and general checkup to Luther Ford in Fargo, North Dakota. They did a great job and did a check over my vehicle as well. More

New tires Needed to get new tires for my Fusion Sport and general service. Not the dealers fault but the tire provider sent two of my tires to Iowa instead of Needed to get new tires for my Fusion Sport and general service. Not the dealers fault but the tire provider sent two of my tires to Iowa instead of Fargo so it took 3 days. To make it up to me they gave me better tires at the same price. Everyone was nice a professional as always. I am a big fan of Luther Family Ford More

Service was really fast and the staff was excellent to work with. There was no attempts for up selling which was refreshing. The finished in the time they quoted. work with. There was no attempts for up selling which was refreshing. The finished in the time they quoted. More

excellent service Service advisor greeted me promptly and courteously. The service tech explained fully what he had done. Service was completed in a very short time. Service advisor greeted me promptly and courteously. The service tech explained fully what he had done. Service was completed in a very short time. Less than 30 minutes from drop off to driving away. More

Addressing the problem was done quick and completely done to my satisfaction in a price range I could handle. Thank you very much Luther family Ford. Respectfully, Clark Jahnke to my satisfaction in a price range I could handle. Thank you very much Luther family Ford. Respectfully, Clark Jahnke More