Luther Family Ford - Service Center

Fulfilled all of our requests at time of service. Installed a new PTU. Also, fixed the shift to park issue when turning off car. Kept us in the loop. Installed a new PTU. Also, fixed the shift to park issue when turning off car. Kept us in the loop. More

The customer service was excellent. I was helped courteously and they completed my service efficiently. They were on time during my appointment and finished the job right away and had me back on the courteously and they completed my service efficiently. They were on time during my appointment and finished the job right away and had me back on the road in no time at all. Nice waiting area too. More

Outstanding Luther Family Ford provides excellent service long after the sale. They are courteous, professional, and timely. After having a horrible sales and s Luther Family Ford provides excellent service long after the sale. They are courteous, professional, and timely. After having a horrible sales and service experience at another dealer, I will never buy a vehicle from anyone else but Luther. Thanks for running a top-notch business! More

It was a very efficient trip! I was in and out in about 40 minutes. A little impersonal, in that no one was particularly happy to see me or answer my questions, but if you’re looking for efficiency, it was 40 minutes. A little impersonal, in that no one was particularly happy to see me or answer my questions, but if you’re looking for efficiency, it was fine. More

Warranty work As always, the service department of Luther Family Ford was professional, courteous and very explanatory. Were able to get the necessary work done an As always, the service department of Luther Family Ford was professional, courteous and very explanatory. Were able to get the necessary work done and then answer extra questions in a minimal amount of time. Excellent service department! More

oil change Friendly, Quick service . I like that we don't need an appointment . Drive up with no wait time . Worked out well for myself . Thank you . Friendly, Quick service . I like that we don't need an appointment . Drive up with no wait time . Worked out well for myself . Thank you . More

Friendly service, clean and organized Shop Everyone was very friendly with helping me with the warranty work I had completed at the dealership. The waiting area had everything you would want wh Everyone was very friendly with helping me with the warranty work I had completed at the dealership. The waiting area had everything you would want while waiting for the work to be completed. My only complaint was that I had to drive about 40 miles one way from my house and when I got there the first time, the new shock absorber hadn’t showed up yet, only the hardware. So they couldn’t complete the service and I feel like it was kind of a wasted trip just to have to come back a few weeks later. Otherwise everything went well More

Always been happy with service dept. Great area in which to wait for your service to be done. Like to service the car if we can where we purchased the vehicle. to wait for your service to be done. Like to service the car if we can where we purchased the vehicle. More

Excellent results to get pickup serviced I have dealt with the Fargo Ford dealership for many years and have always been treated fairly and am impressed with the personnel from the office, sa I have dealt with the Fargo Ford dealership for many years and have always been treated fairly and am impressed with the personnel from the office, sales and service areas. Thanks to them for keeping me on the road. More

Everyone is very friendly and go out of there way to help and get you back on the road. I always recommend Luther even if they don't drive a Ford just because they take the time to explain everything they d and get you back on the road. I always recommend Luther even if they don't drive a Ford just because they take the time to explain everything they did and why. More