Luther Family Ford - Service Center

5 star A++++ Purchased my last vehicle from Muscatell as they do a lot of business with dealership I work at. Was treated like royalty at Luther even though I didn Purchased my last vehicle from Muscatell as they do a lot of business with dealership I work at. Was treated like royalty at Luther even though I didn't purchase from them. Thanks for all the good work More

Oil change and service check My appointment was great. Always a comfortable wait in your lounge. I miss the nice warm cookies though! Hopfully the covid will go away!!!!! Thanks My appointment was great. Always a comfortable wait in your lounge. I miss the nice warm cookies though! Hopfully the covid will go away!!!!! Thanks! More

Nicely Done! Kudos to the parts department and the service department for coordinating the service on my vehicle! The work was done correctly and in a timely mann Kudos to the parts department and the service department for coordinating the service on my vehicle! The work was done correctly and in a timely manner! More

I appreciated that all employees wore masks. I came in for an oil change and the service work was done as requested. Thank you very much for an oil change and the service work was done as requested. Thank you very much More

Not happy with the results we have used you as we thought you would be fair with us. Shouldn’t have to have the same thing worked on in less then a year you would be fair with us. Shouldn’t have to have the same thing worked on in less then a year More

Always perfect I have never had such a consistently good service experience anywhere. I'm driving a 2012 Ford Explorer with 215,000 miles & they make it like new ev I have never had such a consistently good service experience anywhere. I'm driving a 2012 Ford Explorer with 215,000 miles & they make it like new every time. All while communicating perfectly More

Oil Change Walked over to Fleet Farm, when I got back the oil change was done, my pick up was ready to go. Good to get in and out in one hour. Walked over to Fleet Farm, when I got back the oil change was done, my pick up was ready to go. Good to get in and out in one hour. More

Good service Everything good as usual, except they didn’t finish, the menu says return to oil gauge reminder, press OK, now it says Trip 1: Not sure how to get th Everything good as usual, except they didn’t finish, the menu says return to oil gauge reminder, press OK, now it says Trip 1: Not sure how to get this back, may have to go back in. I never have gotten the hang of menu. I’m sure the masks and having to clean cars after each one is disrupting for them. Very nice service staff. More

Service was friendly and fast. The waiting area was clean and the dealership was doing its best to ensure there was social distancing for the customers. and the dealership was doing its best to ensure there was social distancing for the customers. More

Fix a recall, oil change Always very friendly and professional. Explained what they did on my vehicle, which I liked. They even cleaned the inside of my vehicle that had beco Always very friendly and professional. Explained what they did on my vehicle, which I liked. They even cleaned the inside of my vehicle that had become quite dirty with the recent rains we have had, a nice surprise! More