Luther Family Ford - Service Center

Expectations met When I pulled up to Luther Ford, I was informed on the approximate wait time that would be required. As this was my first time at this facility they a When I pulled up to Luther Ford, I was informed on the approximate wait time that would be required. As this was my first time at this facility they also gave me direction on where I could wait, where I could pay as well as where I would find my truck when it was ready. The team at Luther Ford made it easy for a first time customer. More

Bug Deflector After buying a used car from Luther Family Ford, we decided to have a bug deflector installed to protect the paint on the front end. After buying a used car from Luther Family Ford, we decided to have a bug deflector installed to protect the paint on the front end. More

Service and Communication Luther Ford of Fargo has always met or exceeded my expectations, which are pretty high. Pricing is always fair when comparing to other service mechani Luther Ford of Fargo has always met or exceeded my expectations, which are pretty high. Pricing is always fair when comparing to other service mechanics and always let me know when they find the problem and inform me what the costs are. I have NEVER felt like they were trying to sell me something I did not need. More

Fantastic Service!!!! Just bought a used Taurus at Luther Family Ford in Fargo. I was having an issue with a noise it was making. Lonnie diagnosed the problem quickly and E Just bought a used Taurus at Luther Family Ford in Fargo. I was having an issue with a noise it was making. Lonnie diagnosed the problem quickly and Eric got me in the next day. Can not be happier with the prompt no hassle service I received! I am a lifelong customer now and will be getting all of my oil changes there in the future. More

I was greeted promptly by a friendly staff and my vehicle was taken into the service bay almost immediately. The service was completely promptly. Upon completion I was advised that there were no issues with was taken into the service bay almost immediately. The service was completely promptly. Upon completion I was advised that there were no issues with my vehicle and was directed to where my vehicle was parked. There were no issues with this visit satisfied with the service More

Oil Change They did a great job on my oil change. Did not have an appointment, drove in and was taken care of in about 40 minutes. They did a great job on my oil change. Did not have an appointment, drove in and was taken care of in about 40 minutes. More

Starry Service was excellent and timely. Job well done. Most work done was on warranty. Very friendly people to work with and very helpful. Thank you. Service was excellent and timely. Job well done. Most work done was on warranty. Very friendly people to work with and very helpful. Thank you. More

Employees are always professional and courteous. Environment is clean, waiting area is comfortable. Prices seem in line with other professional service centers. Overall great experience buying and s Environment is clean, waiting area is comfortable. Prices seem in line with other professional service centers. Overall great experience buying and servicing a vehicle. More

Luther family is a good place to go for service and vehicles the people are friendly and. Helpful been going their for along time best dealer in town vehicles the people are friendly and. Helpful been going their for along time best dealer in town More

Bit frustrated I bought a new 2019 Ford F-150 in December 2019. I've had to bring it in twice due to a sensor malfunction in the pickup causing loss of power and t I bought a new 2019 Ford F-150 in December 2019. I've had to bring it in twice due to a sensor malfunction in the pickup causing loss of power and the temp gauge showing overheating. 2nd time with the same problem with only 4,000 miles. Wasn't diagnosed correctly the first time. Hoping I will not have to come in a 3rd time soon with another problem. I communicated if the problem was not fixed this time, I would request a different pickup. Was covered by warranty but still an inconvenience. 2nd time I brought it in, asked for a car wash to go with the oil change (free car wash if a $50 or more service is provided) and my pickup was not washed. People were generally nice and communication was good. More