Luther Family Ford - Service Center

Every thing is good.I am fully satisfied with your service.But I have one request in this pandemic It is more better and safer if all employees wear mask .thank you. service.But I have one request in this pandemic It is more better and safer if all employees wear mask .thank you. More

leaky hose I came in and had them look at a leak under the hood. They promptly looked at it and then set up an appointment for me within a week. Once I arrived I came in and had them look at a leak under the hood. They promptly looked at it and then set up an appointment for me within a week. Once I arrived for my appointment they checked to see exactly what was leaking and advised me on what was wrong and gave me a couple of options for the fix. They were totally courteous and respectful. More

I had two safety recalls I was told the two recalls would take 7.5 hours, but I received a call in mid morning that they were already finished. I was please to see that a new I was told the two recalls would take 7.5 hours, but I received a call in mid morning that they were already finished. I was please to see that a new battery was installed in the fob with no charge. I appreciated that they fixed that....I would have paid for it, just glad they addressed it. More

Excellent work I am always greeted in a friendly manner. The service work is completed in a timely manner with attention to detail. I am always satisfied with the w I am always greeted in a friendly manner. The service work is completed in a timely manner with attention to detail. I am always satisfied with the work. More

This was my first time having Luther Family Ford servicing my Explorer. The process was easy and painless. I will use them for all future service. servicing my Explorer. The process was easy and painless. I will use them for all future service. More

Great service as always Thanks for the oil change service which included replacing a signal light burned out. You saved me extra down time to take are of this! Fast service Thanks for the oil change service which included replacing a signal light burned out. You saved me extra down time to take are of this! Fast service, and glad for special attention to guidelines for COVID-19 pandemic. More

Dirty Foot Prints I had my windshield replaced (covered by insurance) and when I got back to my pickup there were dirty foot prints all over my driver door sills and ca I had my windshield replaced (covered by insurance) and when I got back to my pickup there were dirty foot prints all over my driver door sills and carpets. From what I can tell the windshield install was fine. More

Luther Ford has always been great to me and friendly and caring how I feel about my new car and helpful if I run into any problem's caring how I feel about my new car and helpful if I run into any problem's More

Great service! The staff were helpful for this first timer. The coffee and tea is a nice feature also during your wait. Comfy chairs! Thank you. timer. The coffee and tea is a nice feature also during your wait. Comfy chairs! Thank you. More

Very impressed on the service and how easy it is to just pay from your phone and pick it up, very convenient and easy in and out pay from your phone and pick it up, very convenient and easy in and out More