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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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April 03, 2018

Great service department. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. More

by bonknee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Apr 04, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for the kind review! We are so glad our service team has provided you with excellent service for years. We appreciate you for sharing and for being a Luther Nissan Kia customer! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 31, 2018

Service call Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work w More

by jjpmotola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Apr 02, 2018 -

Luther Kia of Inver Grove responded

It's great to hear that our service team is friendly and helpful each time you visit us! We really appreciate your loyalty and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in More

by krisswitzer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Apr 02, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! It's great to hear that the service and parts department were knowledgeable and expedient when serving you recently. We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 30, 2018

I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee More

by trisha.livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Apr 02, 2018 -

Luther Kia of Inver Grove responded

Hi Trisha! Feel free to come and visit any time! We appreciate your kind words and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 29, 2018

no worry warranty service I came in for warranty service this time. Other dealerships have not been as friendly and helpful and unquestioning. This company has great customer s More

by dblj40_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
Mar 30, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced without a lot of questions. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 29, 2018

Warranty recall Had an appt for a warranty recall. Adam was awesome at welcoming me in & getting everything going. All went well, my only complaint was they told me a More

by kqabalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Mar 30, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. We appreciate your patience that you had to wait a little longer then expected. We want to give you an excellent experience each time you come in and look forward to serving you again in the future. Please stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Customer for 6 years. Mike is great and the service is quick and proffesional. They always provide coupons and free carwash l,which make it better.I plan to get my next car More

by mtrjason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you, Jason, for the 5 star rating! We are pleased that Mike was efficient and professional during your recent service experience. We appreciate you sharing and look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Best Service in Town Wouldn’t ever think of going anywhere else. They do a great job in the service department. Always get a complimentary car wash with service. Michael W More

by Kevind131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Mar 29, 2018 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Mike Wagner provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Awesome Customer Service😊 I had a airbag recall for my Nissan Versa. Luther Nissan overed me the use of a 2018 Altima, until my part arrived. I ended up using the car for almo More

by redsuccess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if her name... she helped me sign paperwork , Nik Novotny
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience at Luther Nissan Kia. Excellent customer service is what we strive for every day and we are so glad we achieved that with you! Thank you for your recommendations. We look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

March 28, 2018

Great Advice Adam and the service team did a great job inspecting my older Nissan Murano and helping me develop a smart service plan that fits my situation. More

by Gerber702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Mar 29, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience with Adam, in our service department, at Luther Nissan Kia! So glad he helped you make a plan for servicing your vehicle that meets your needs and budget. We appreciate the 5 star rating and look forward to serving you again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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