Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
Great service department. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. I have been coming here for years. I can't say enough about your service department. Great stay, well organized, lounge is great. Nice atmosphere. More
Service call Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work w Friendly and helpful all the time. I never have an issue even when I arrive early for my appointment. The team is always polite and willing to work with me. More
Excellent customer service, ease of scheduling, minimal wait I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in I appreciate all of the options for communications outside of just a phone call. I had to have a part ordered and it came in expediently. All staff in the service department are knowledgeable and will take the time to answer your questions or find an expert who can. More
I only go here! Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without nee Everyone is so friendly and knowledgeable. I never feel like I'm being taken advantage of. I wish I could just come and hang out with them without needing work done on my car! More
no worry warranty service I came in for warranty service this time. Other dealerships have not been as friendly and helpful and unquestioning. This company has great customer s I came in for warranty service this time. Other dealerships have not been as friendly and helpful and unquestioning. This company has great customer service and must have a great program. You must treat your employees wonderfully as evidence by longevity and genuine friendliness that is service oriented. More
Warranty recall Had an appt for a warranty recall. Adam was awesome at welcoming me in & getting everything going. All went well, my only complaint was they told me a Had an appt for a warranty recall. Adam was awesome at welcoming me in & getting everything going. All went well, my only complaint was they told me an hour & a half but it was closer to 2 1/2 hours. Otherwise everything was good, Adam is SUPER friendly & even walked me out my car. More
Customer for 6 years. Mike is great and the service is quick and proffesional. They always provide coupons and free carwash l,which make it better.I plan to get my next car Mike is great and the service is quick and proffesional. They always provide coupons and free carwash l,which make it better.I plan to get my next car there again. More
Best Service in Town Wouldn’t ever think of going anywhere else. They do a great job in the service department. Always get a complimentary car wash with service. Michael W Wouldn’t ever think of going anywhere else. They do a great job in the service department. Always get a complimentary car wash with service. Michael Wagner is the best service advisor/writer I have ever dealt with. Always remembers me and always goes above and beyond to make the customer happy More
Awesome Customer Service😊 I had a airbag recall for my Nissan Versa. Luther Nissan overed me the use of a 2018 Altima, until my part arrived. I ended up using the car for almo I had a airbag recall for my Nissan Versa. Luther Nissan overed me the use of a 2018 Altima, until my part arrived. I ended up using the car for almost 5 months. The part came in 3 months but I fell and broke my hand & wasn’t able to drive the Altima back. They were very accommodating in every way. Super great customer service all the way around in every department. I would give this dealership 5 stars & would definitely recommend them to everyone I know. More
Great Advice Adam and the service team did a great job inspecting my older Nissan Murano and helping me develop a smart service plan that fits my situation. Adam and the service team did a great job inspecting my older Nissan Murano and helping me develop a smart service plan that fits my situation. More