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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,663 Reviews

2,663 Reviews of Luther Kia of Inver Grove - Service Center

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May 12, 2018

easy to schedule and very timely service once you are there. prompt service and answer questions when there are some. They gave me a nice car wash but unfortunately it rained on my way home! will continue to g More

by bkfrank5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
there was one other service worker but do not remember his name. He was very friendly and great sense of humor., Nik Novotny
May 15, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 12, 2018

30000 mike maintenance/oil chg I like taking my vehicle to the dealer for service. They’re good to work with— pleasant and professional. This time they saved me quite a bit of money More

by Dinogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 15, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to save some money from the original quote! We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 12, 2018

Service/cost/time exactly as agreed to Service was done as requested and on time. Cost was reasonable, and free coffee and paper made the wait enjoyable. Check up showed coming service need More

by RDK2738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
May 15, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that you enjoyed your service visit and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Service I was able to go on-line early morning and schedule a service appt. for the same day. They were great to work with, had the work done in about an hou More

by INFO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see his face, but he was great to work with!
May 12, 2018 -

Luther Kia of Inver Grove responded

So glad to hear that you found our service department at Luther Nissan Kia to be great to work with and efficient in timing! Thanks for stopping in and be sure to visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Great service as usual. Had to have my rear axles removed, greased and tightened on my 370Z. Quick and great service is always provided with competitive pricing. Good contact More

by CHRIS.LIBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cortese, Adam Bistodeau
May 12, 2018 -

Luther Kia of Inver Grove responded

Thank you, Chris! We appreciate your feedback and your business! It's great to hear that our technician, Mike Cortese and Adam Bistodeau provide you with excellent service. I'll be sure to pass it on to them both! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Fantastic service Colin Kufahl was my service advisor. He was very kind, informative, and gave great customer service. I would definitely recommend getting your service More

by darya1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
May 12, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Colin Kufahl and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 11, 2018

Wonderful It was easy to schedule the service. When i arrived staff was extremely attentive. Service time was less then expected and my car was cleaner than whe More

by Ashmish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 12, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Came in for recall/warranty service Also got engine filter and something else fixed. Very convenient. Was able to schedule appt for 2 hrs after I called (and day before kid's due date-w More

by Physics123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
May 11, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to get your car serviced ahead of schedule. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Very easy and punctual The service department was super organized and allowed me to add tire rotation to my visit even though I had not scheduled this service previously. I More

by PCARDINAL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 11, 2018 -

Luther Kia of Inver Grove responded

Thank you for your nice comments! We are so glad that you found our service department to be organized and that it provided efficient service. Fun that you were able to drive the newly designed Nissan Leaf, too! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 10, 2018

Service for recalls on Kia Sportage Scott welcomed right at my scheduled appointment time. He explained the service and how long it would take, 2 hours. In just under that time, he was b More

by drkildow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
May 11, 2018 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Scott Nemitz. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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