Luther Kia of Inver Grove - Service Center

I went in to get an oil change and regular maintenance on my 2022 Nissan Rogue on 12/23/23. The staff was friendly and attentive to my needs and was very helpful. The service center staff was personable and my 2022 Nissan Rogue on 12/23/23. The staff was friendly and attentive to my needs and was very helpful. The service center staff was personable and knowledgeable without condescension. The information shared was helpful. I received great good customer service on this day. When the TV was off in the lounge and I found myself standing in the hallway, I was greeted by a helpful service employee that was looking to help me and answer questions. Although he didn’t know how to get the TV to work he rallied other team members to help solve the issue. Which was awesome to see. The TV issue was resolved quickly. The overall time spend on my service was rather quick and I am a happy customer because of my experience. More

Tire rotation done and breaks checked. Express Multi-Point Inspection done. All checked out in the green results. Technician was Tyler Sobaszkiewicz. Service Advisor: Jason R Kellmer Jr. G Express Multi-Point Inspection done. All checked out in the green results. Technician was Tyler Sobaszkiewicz. Service Advisor: Jason R Kellmer Jr. Great Job! More

Job was done quickly, without incident. People treated me courteously. Prices reasonable.Would take my car there again. People treated me courteously. Prices reasonable.Would take my car there again. More

I waited two and a half hours, lack of communication, I had a bad time had a bad time More

Very good service center get you in and out on time they told me for my oil change told me for my oil change More

My car died as I parked. First appt was 10+ weeks out. I had car towed to dealership and they got it in about 3 days later to check out, Definitely a warranty issue and g First appt was 10+ weeks out. I had car towed to dealership and they got it in about 3 days later to check out, Definitely a warranty issue and got a rental a few days later. Fixed when parts and time allowed way before the deadline. Everywhere is understaffed and overworked. I appreciate getting my car back and fixed. More

They were very nice Am not much of a talker it was great service Great job service Great job More

Appreciated their efficient and friendly service. Confident about my car as winter is set to arrive Confident about my car as winter is set to arrive More

Good communication. Satisfied with time wait. I know my car was serviced for safe driving and trust the dealership mechanics Satisfied with time wait. I know my car was serviced for safe driving and trust the dealership mechanics More

Great service provided by Mackenzie. The flexibility to accommodate me after someone forgetting to order my tires from the previous day was good. The flexibility to accommodate me after someone forgetting to order my tires from the previous day was good. More