Luther Kia of Inver Grove - Service Center

Quality auto service and friendly staff. Glad to rediscover Luther Nissan's service group. Dropped off the Nissan Armada for service last night for an oil change and engine coolant flush. Veh Glad to rediscover Luther Nissan's service group. Dropped off the Nissan Armada for service last night for an oil change and engine coolant flush. Vehicle was ready in less than 2hrs with a nice car wash included. Will be back for more service soon! I appreciate M. Wagner and the late service hours during the weekday. More

Excellent management and customer service I really enjoyed my recent experience at Inver Grove Heights Kia dealership. Mike, the evening service manager, answered all my questions and most imp I really enjoyed my recent experience at Inver Grove Heights Kia dealership. Mike, the evening service manager, answered all my questions and most importantly fix my car in a timely manner. There was excellent communication throughout the process. Mike made phone calls and sent emails. I feel very well taken care of. I will continue to patronize this dealership and recommend them to my friends and family. More

Great Service Team The crew at Luther Nissan Kia has always been very quick, helpful and professional when it comes to servicing my Kia. I've been going there for about The crew at Luther Nissan Kia has always been very quick, helpful and professional when it comes to servicing my Kia. I've been going there for about 4+ years and have only full satisfaction. Thanks for making my service needs a breeze. More

No hassle; no complaints Everything went like a clock work: smooth and efficient. No hassle. No complaints. In addition to the scheduled oil change, all of my other concerns w Everything went like a clock work: smooth and efficient. No hassle. No complaints. In addition to the scheduled oil change, all of my other concerns were addressed. More

Great customer service Adam Bistodeau was friendly and helpful when I dropped off my car for an oil change. I had an issue with my window tint and was thorough in explanatio Adam Bistodeau was friendly and helpful when I dropped off my car for an oil change. I had an issue with my window tint and was thorough in explanation for repair. I felt reassured my car was in good hands. More

Exceptional Service Again! After experiencing a few dashboard lights coming on I set up my appointment and was lucky enough to have Adam work with me again. I needed braked and After experiencing a few dashboard lights coming on I set up my appointment and was lucky enough to have Adam work with me again. I needed braked and a new tire. Adam put in extra effort to make sure I got the best price and they were available at the dealership quickly. He kept me posted about progress and while the work took several hours it did not seem like a long wait. When the work was finished my car was washed and cleaned (Adam even took care of the "vacuum soon" indicator). It was like getting a new car again More

Great service and easy warranty work after 3 years I've been consistently pleased with the service work and warranty repairs that Luther has provided over the last three years since my vehicle purchase I've been consistently pleased with the service work and warranty repairs that Luther has provided over the last three years since my vehicle purchase there. I live in Wisconsin and I still feel it worth crossing the border to give my business to a deserving dealership. More

The best dealership! I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The cust I bought my car at a different Luther dealership, but take it here for service. I will never go to another dealership again after going here! The customer service is unparallel to other dealerships I have gone to - Adam is awesome. They always offer me coupons or a military discount if there aren't coupons available. They service my car with no gimicks - they only do what actually needs to be done and give honest advice, which is sometimes hard to find. I really appreciate the convenience of the loaner vehicles. I also love that my car is always given back shiney and clean because they offer free car washes! I would highly recommend Luther Nissan Kia for your car buying or servicing needs. Luther has made a great name for themselves in the Twin Cities and it's not just a coincidence. They are the best! More

Once the proper parts were ordered, the service was fine. I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (the I needed to get the door handle replaced on my Altima. I was assessed a $70 diagnostic fee, the part was ordered and I was given a rough estimate (they did not know if the part needed to be painted, if so add another $80) and was told I'd get a call once the part arrived. A week later I the part had arrived and I made an appointment for the following week. I dropped my car off and about 35 minutes later I was told that the parts they ordered were incomplete. Unacceptable. One would assume that the parts would be verified before a call was made. So I was told that I would get a call when the complete part had arrived. Received a call the next day and made an appointment for the next afternoon to finally get my door fixed. After letting my displeasure with the service department known, they agreed to waive the $70 diagnostic fee. Did the work get done? Yes. Will I return to this location for service again? No. I missed two afternoons of work because they couldn't get their parts department in order. More

Timely and Professional We have been with this dealership for several years and have always found the service to be timely and professional. The staff is courteous and well- We have been with this dealership for several years and have always found the service to be timely and professional. The staff is courteous and well-informed. I have no hesitation recommending them to others. More