Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
Good smart helpful friendly efficient fast convenient high quality dependable courteous communicative available follow through high quality dependable courteous communicative available follow through More
Lack of communication from service department and untimely mannered. Although the representatives were nice and understanding about my frustration, but the call center is the worst I kept getting tra untimely mannered. Although the representatives were nice and understanding about my frustration, but the call center is the worst I kept getting transferred back and fourth to the same people and nobody had any answers or were helpful. More
Mackenzie was fantastic to work with. Efficient and gets things done. I will choose this location over Bloomington every single time. Efficient and gets things done. I will choose this location over Bloomington every single time. More
Wait was quite a bit longer than anticipated when the rep initially asked if I wanted the extra work, but service staff were friendly and were able to get my additional work done same day, which I appreciate initially asked if I wanted the extra work, but service staff were friendly and were able to get my additional work done same day, which I appreciated. More
During a recent service, they cracked my fuel filter housing, creating a fuel leak and refused to take responsibility. The repair cost was over $1900, which I had to pay for myself. I am never going bac housing, creating a fuel leak and refused to take responsibility. The repair cost was over $1900, which I had to pay for myself. I am never going back. More
The shop is great. Sales people were awful and treated me like crap. They were not helpful. They were more expensive for new cars and offered me less on trade in compar Sales people were awful and treated me like crap. They were not helpful. They were more expensive for new cars and offered me less on trade in compared to the other dealerships in the area. Will never go back. More