Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
All my experiences with this dealership over the years have been nothing short of excellent. I hope you continue to excel in customer services and in the quality of work performed. have been nothing short of excellent. I hope you continue to excel in customer services and in the quality of work performed. More
The employees were friendly. They even bought my car back inside so that I wouldn’t have to get my 2 young kids in the car in the rain. Having two young kids with me, I appreciat They even bought my car back inside so that I wouldn’t have to get my 2 young kids in the car in the rain. Having two young kids with me, I appreciated that the TV was showing kids shows and that there were kids (and adult!) friendly snacks. More
The service professionals are alway courteous, fast and efficient! I dropped my car off an hour early and they had the requested service done at the time my appointment was actually scheduled for. efficient! I dropped my car off an hour early and they had the requested service done at the time my appointment was actually scheduled for. More
Loaner representative was amazing and went she above expectations, listened to concerns, and made me feel validated. Communication from sales was poor and the entire experience altogether was stressful expectations, listened to concerns, and made me feel validated. Communication from sales was poor and the entire experience altogether was stressful and required a significant amount of back and forth to resolve the issue. Getting a loaner as well as the service staff were great though. :) My best advice would be to not purchase a vehicle and take it off of the lot unless/until all repairs are completed. More