Luther Kia of Inver Grove - Service Center

I am always greeted with a smile. The staff is very knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service departme knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service department to all of my friends. More

My vehicle is a 2012 Nissan Altima and in excellent condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower half and rear of the vehicle. I contact Greg and explained the situation. I stopped by the dealership so they could get photo's and was told the claim would be directed to Nissan under warranty. I was a little concerned when I was told "rail dust" usually is not covered under warranty but Greg did an excellent job in getting Nissan to cover it. The service department is always very friendly and helpful. Thankl you! More

I came in for an oil change and Greg did a great job explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest abo explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest about what my car needed and communicated the details immediately so there weren't any surprises. Top notch service! I also spoke with Scott in regards to my future lease of another Rogue. Excellent service! More

I scheduled online, told me what i needed and the price, i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my tires and now i can barely hold my steering wheel, cuz it shakes so bad now. i will not ever go back there again More

Have been coming to service dept at Luther Nissan IGH since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personn since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personnel. Keep up the great work! More

I had an oil change recently and not only was it awesome as always, but the PRICE WAS UNBELIEVABLY AFFORDABLE! $23!! Awesome work Luther Kia Inver Grove! as always, but the PRICE WAS UNBELIEVABLY AFFORDABLE! $23!! Awesome work Luther Kia Inver Grove! More

Timely and responsive communications. Always give out extra effort. Provided transportation to and from the airport while my car was in the shop. Deliver as promised every time. extra effort. Provided transportation to and from the airport while my car was in the shop. Deliver as promised every time. More

Everyone was most helpful. Got the work done on the the allotted time. I would recommend Luther to friends. Waiting room was neat and clean. allotted time. I would recommend Luther to friends. Waiting room was neat and clean. More

Prompt, courteous, reasonable. Never try to upgrade to other service recommendations. Free car wash. Offered to drive me home and back because it took 2 hours which I was told in advance. other service recommendations. Free car wash. Offered to drive me home and back because it took 2 hours which I was told in advance. More

I spent $100 for nothing. They couldn't figure out my problem after 2.5 hours of waiting. I understand it is a weird case. My trunk pops open when I turn off the car and sometimes when I open the doors, problem after 2.5 hours of waiting. I understand it is a weird case. My trunk pops open when I turn off the car and sometimes when I open the doors, but if they had told me there was a switch in the glove box that could be turned off and I would just have to use my key to open the trunk I would have skipped the service call. Why not help with that suggestion first? I feel like I paid $100 for a car wash. More