Luther Kia of Inver Grove - Service Center

Andrew Parr was very helpful in explaining the recall notices I received from Nissan. I was very happy with the first service that was done on my new Sentra with one exception. That was whenever I had notices I received from Nissan. I was very happy with the first service that was done on my new Sentra with one exception. That was whenever I had my cars serviced for oil changes in the past there was always a sticker that was placed on the windshield showing when the next service was due. Today there was no sticker. Merton Weiner More

This is the first time that I worked with Adam and let me tell you, his customer service was top notch. He explained to me what the crews worked on. He listened to my concerns when it came to an issue with m tell you, his customer service was top notch. He explained to me what the crews worked on. He listened to my concerns when it came to an issue with my car and explained to me in detail what was going on. When I respectfully turned down his offer to not fix the problem (only a very minor detail), he didn't pressure me to get it fixed right away. More

As always, I had wonderful, friendly and quick service! I didn't buy my Kia from Luther, but would never go anywhere else now. I have always had a good experience at this dealership. I didn't buy my Kia from Luther, but would never go anywhere else now. I have always had a good experience at this dealership. More

I'm sorry that I couldn't remember the gentleman that helped me. He was very kind and most helpful. Also, the salesperson, David, was kind as well when we took some time to look at vehicles on the that helped me. He was very kind and most helpful. Also, the salesperson, David, was kind as well when we took some time to look at vehicles on the lot. The reason why we visit with Luther Kia in Invergove is because the Barnett Kia in White Bear Lake was very rude to us. We just bought our vehicle and refuse to schedule an oil change because I didn't purchase my vehicle there. It would be on a first-come first-serve basis. I explained it wasn't convenient but the scheduler continued to decline. His last words were, "I should've gotten a car from them, then." We are never returning there even though it's closer to our home. And we do not plan to purchase our next car from them. All of my experiences at your dealership have been wonderful. We are looking for another vehicle and will be working with David on this. Thank you for a great experience. More

I would just like to thank Adam very much. Almost every time I have brought my car in he has been the service writer. In March I brought my car in because My husband and I were going on a road trip to San time I have brought my car in he has been the service writer. In March I brought my car in because My husband and I were going on a road trip to San Antonio, TX and needed the car to be at its best. Adam serviced the car and recommended I schedule an oil change for when we return. I left that day and forgot to reschedule it. As it turns out my husbands health turned for the worst and ended up making an emergency return to Minnesota upon return my husband spent 48 days in the hospital and Hospice. David past away on May 18th 2013. I called to get my car oil changed and up to date for inspections and things. I was told not until May 31st. the Day before my husbands funeral. Adam was able to sqeeze my car in and take care of the car so All I had to do is keep up on was family and my husbands affairs. It really made a difference and took one more thing off the to do list. I was only coming here for service because it was the closest one, but This dealership has taken care of me and I will return because of that! Thank You Adam and the many service techs who take care of my car. Jodi A. Schneider More

Adam was very polite, went over the work done to my car due to recall of two things Spare Tire Pressure and Heated Seat Repair, My car was washed and he thanked me for coming. due to recall of two things Spare Tire Pressure and Heated Seat Repair, My car was washed and he thanked me for coming. More

Andrew Parr was very helpful and courteous. He went above and beyond by addressing a concern I had where someone had carelessly opened his or her car door to leave paint on my passenger door handle. above and beyond by addressing a concern I had where someone had carelessly opened his or her car door to leave paint on my passenger door handle. He had the paint removed from my car, advised that there is a dent, and provide the telephone number for Luther auto repair. More

Very good service at this dealership. The staff is friendly, knowledgeable and accommodating. The service is always done in a timely manner and offer transportation if needed. A+ friendly, knowledgeable and accommodating. The service is always done in a timely manner and offer transportation if needed. A+ More

Luther Nissan Kia of Inver Grove Heights is such a Great dealership to work with~ I would recommended going in and checking it out if you are in the market for a new or used vehicle. And their service dep dealership to work with~ I would recommended going in and checking it out if you are in the market for a new or used vehicle. And their service department is top notch! More

Adam and Greg always give great customer service. This is the main reason I have given this dealership a high rating. They are always friendly and take the time to explain what is happening with my vehic is the main reason I have given this dealership a high rating. They are always friendly and take the time to explain what is happening with my vehicle. Great Job!!! More