Luther Mazda of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very nice professional staff. Fast scheduling for appointments for routine maintenance. Great car washes, always looks nice. A very nice service for new customers. Everybody is fri Fast scheduling for appointments for routine maintenance. Great car washes, always looks nice. A very nice service for new customers. Everybody is friendly and helpful. I highly recommend. More
Super easy, no-pressure buying experience My overall experience with car dealerships has been hit or miss, but I had an absolutely stellar buying experience at Premiere. Short version: Ever My overall experience with car dealerships has been hit or miss, but I had an absolutely stellar buying experience at Premiere. Short version: Everyone was awesome - super knowledgeable and friendly. None of the hard-sell pressure you get at some dealers. Excellent follow up after the sale. Really dig the service loaner program. Long version with some extra props: First I did a test drive with Jim Bogard - I let him know that I was just in the information collection phase of my car search and more than likely would not be buying that day as I had other test drives scheduled. He was super cool about it - he didn't pressure me to buy that day and was super respectful about my need to check out other options before committing. Next I came back to make sure some of my work equipment would fit in the CX5's cargo bay - Jim was with another customer so I worked with Kelly Vitale that day and ended up buying. Kelly was also awesome - no hard-sell pressure, super chill, super knowledgable on the CX5's I was looking at. Loved that after purchasing, they filled up the gas tank and detailed the car one more time while my paperwork was processing. Then once everything was done, Kelly spent another 20 minutes after closing showing me all of the features of the car. Also came back the next week to get Apple Carplay installed (since it wasn't standard in the 2018s) - Lisa Graham had me in and out in a jiffy, and the service loaner program they have so you can stay mobile while your car is in the shop is a major benefit in my book. Loved that even after the sale, everyone was still great (I've had experiences where they just toss you the keys and write you off - not the case here). Kelly and Jim both recognized me every time I came in and went out of their way to say hey and make sure I was happy with the car. Absolutely would recommend! More
Professional - Polite - Helpful Scheduled 50K service - plus the service needed that was found with the inspection; appreciated the courtesy car - appointment made a week out that Scheduled 50K service - plus the service needed that was found with the inspection; appreciated the courtesy car - appointment made a week out that fit into my schedule and the service departments availability. Both Skylar at drop off and Toby at pick-up were great to work with - pleasant, friendly and helpful. Winning service team and convenient location to provide Mazda service! More
Premier Masda is the best dealership of all time! LOVE, LOVE, LOVE, PREMIER MASDA OF KANSAS CITY! We love everything about this amazing dealership! We bought a new 2018 Masda cx5 from this dealership LOVE, LOVE, LOVE, PREMIER MASDA OF KANSAS CITY! We love everything about this amazing dealership! We bought a new 2018 Masda cx5 from this dealership last year. It was our daughter. We did a great deal of research to make sure we got the best deal from the best dealership and we landed at Premier Masda! So glad we did! Justin and Kelly Vitale spent so much time with my daughter teaching her all about the car. They educated her on all of the safety features and made sure she was very knowledgeable and familiar with the car. They truly cared about us! The General Sales MGR, Jason Barrett is beyond amazing! He is very involved in all of the sales and came out and introduced himself. He was so sweet and kind hearted! Fast forward one year, we love our car and we love our dealership! Omg...they at just incredible! EVERYTIME we walk in Kelly Vitale ( our sales gal) and The GM, Jason Barrett make a point to come and say hello. They always remember our names! I am so comfortable sending my 16 yr old daughter in to get her oil changed BC they treat her like an adult. She came home and said mom...they treat me like a queen! Oh and they was your car by hand! Yes by hand...complimentary! I needed my oil changed last week last minute and I called and spoke to the GM, Jason. Even though the service Dept had 30 cars in that day, he said no problem and even gave me a loaner car. I also showed him a door ding and a small scratch. I got a “no problem” to that as well! I came back and the ding and scratch were gone! No problem and no charge! I just sent a friend from work to Premier Masda to buy her car so of course I would refer a friend! I will only. Us cars from them! Top notch place! The dealership is so cool! Reminds me of a Harley dealership! Also yummy snacks, drinks! The best, funniest, knowledgeable employees ever! Love the service folks, Lisa and skylar! One time Lisa helped me unload about 30 bags of groceries! This is just a really different, family type, honest, feel good place! My daughter feels like a queen and I feel like a got an amazing deal from some really great people! THANK YOU PREMIER MASDA ?? For going above and beyond! More
Excellent Vehicle purchase! Made an appointment late Saturday afternoon and when we arrived Kelly was ready to help us test drive a CX-9. The price on the 2018 was a great deal Made an appointment late Saturday afternoon and when we arrived Kelly was ready to help us test drive a CX-9. The price on the 2018 was a great deal and received a good offer for our trade. We decided to purchase the vehicle and made an appointment for delivery a few days later. They beat our credit union on the interest rate. Everything was ready when we went to pick up the car and Kelly came in on her day off to deliver our vehicle. Mike got us in and out on the paperwork with no pressure. Over all the experience was the best we have encountered and Kelly and Mike were great to work with. Very happy with our choice in dealership and their team of employees! More
GREAT SERVICE Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue to do so More
Excellent Customer Care I was referred to Premier Mazda and I have to say I was not disappointed. Kelly was friendly, attentive and understood what we wanted in a new lease. I was referred to Premier Mazda and I have to say I was not disappointed. Kelly was friendly, attentive and understood what we wanted in a new lease. She made our experience enjoyable and efficient. She was patient and responsive in communication thru the process. Michael made the paperwork easy and was informative. He was personable and funny! Jacob really has great people working for him and he made sure I received great care. Even if I hadn’t leased a vehicle I know I would have received the same great care. Looking forward to enjoying my new CX-5 and working with Premier Mazda now and in my future leases/purchases. More
Welcoming and Professional Everyone with whom we interacted was professional and extremely knowledgeable. We read dealership reviews prior to going to Premier and specifically a Everyone with whom we interacted was professional and extremely knowledgeable. We read dealership reviews prior to going to Premier and specifically asked for Jim Bogard. Great experience! More
Maintenance needs met and exceeded. Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and se Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and service manager very helpful and friendly. More
Good Sales and Finance Crew Premier is the Costco Auto selected dealer for our area. We ended up negotiating a better deal than Costco required. Everyone was friendly and helpfu Premier is the Costco Auto selected dealer for our area. We ended up negotiating a better deal than Costco required. Everyone was friendly and helpful. Our car had to come in from out of town and they had it the next day. Gave us all the time we needed to make our decisions and choices with no pressure. More




