Luther Mazda of Kansas City

Always a delight I have only brought my car in twice to Premier, but each time, I'm warmly welcomed, treated with such respect, am told upfront what I should be expect I have only brought my car in twice to Premier, but each time, I'm warmly welcomed, treated with such respect, am told upfront what I should be expecting with my service and price, and have constant communication from the Premier team. I highly recommend getting your car serviced there. More

Customer service For the third time that I’ve been there Skyler has had the BEST customer service. Always polite and thoughtful! I have to hire front desk receptionist For the third time that I’ve been there Skyler has had the BEST customer service. Always polite and thoughtful! I have to hire front desk receptionists myself for my business and I understand what/who can bring customers back to your business. This guy is a truly nice person but also works hard and makes no mistakes! More

Good experience Good expirence best place to buy a car, and very good atmosphere, and premier Mazda offered best price good financing offers best APR and best sales Good expirence best place to buy a car, and very good atmosphere, and premier Mazda offered best price good financing offers best APR and best sales and finance team. More

Amazing experience! Just recently purchased a car from them and the entire experience was excellent! Seiji and Michael were wonderful to work with. It was not your typica Just recently purchased a car from them and the entire experience was excellent! Seiji and Michael were wonderful to work with. It was not your typical pushy salesman experience. They really cared about me and my concerns and were very accommodating to any request we had. Would definitely put them as a first choice dealer! More

Always a pleasure! Skyler & Lisa make communication as it should be as accessible, upfront & easy. They asist with the behind the scenes service team in getting me in & Skyler & Lisa make communication as it should be as accessible, upfront & easy. They asist with the behind the scenes service team in getting me in & out rather than try to distract & dazzle me with over the top waiting area distractions as other dealerships in my experience do, because they overbook. I am a fan. More

Top notch sales and service The staff at Premier Mazda are always friendly and professional. It starts at the front desk with both Lisa and Skylar. They treat you like more tha The staff at Premier Mazda are always friendly and professional. It starts at the front desk with both Lisa and Skylar. They treat you like more than a customer. Always with a smile and an attitude that tries to make your experience the best it can be. Chris Auhill runs the service department with honesty and integrity and it shows in every aspect from the start to finish of your experience. No "gotcha" surprises! Kelly in sales has been outstanding when it came to the buying experience for all three of my children who have bought cars over the last 1+ years. She will be my go to sales person when I buy a new Mazda5 next year. I highly recommend Premier Mazda, whether it's buying a new or used car or having your car serviced. The experience will impress you. More

always truthful considerate service. Reviews of auto dealership service departments should cover just a few topics. 1- Do they tell the truth? The service advisers at this dealership ha Reviews of auto dealership service departments should cover just a few topics. 1- Do they tell the truth? The service advisers at this dealership have not lied to me as far as I've been able to tell. However you HAVE to ask questions and be prepared to do your homework on the car you own, Both Lisa and Skylar are professional and knowledgeable and willing to help you make an informed decision. 2- Do they do the work promised? Yes. This is my third Mazda from Premier Mazda and I even went so far as to mark the tires once and yes they do the work they promised to do. 3- Is the waiting area clean? Yes and the bathroom too and as a matter of fact the entire dealership is clean. May not be important to you but it is to me. Overall its a pleasant environment. 4- Are the sales people friendly? Yes they are, mostly. There was one who obviously didn't want to talk to anyone and spent time staring at their phone rather than making eye contact. The others are professional and approachable. Remember if its a busy day they might not have time to stand around and talk cars, they have a living to make. 5- Is there free coffee and food? Yes the coffee machine is a pod brewer and there are free munchies. More

Vehicle customization and routine service Skylar worked with me on pricing of after market parts for a week tracking down part compatibility, pricing and service coordination. Skylar kept me i Skylar worked with me on pricing of after market parts for a week tracking down part compatibility, pricing and service coordination. Skylar kept me informed on maintenance issues, their severity, and pricing. overall I find him great to work with on my vehicle servicing needs. More

Excellent Experience Skylar was the associate who handled my repairs. This dealership does an all points check when you come in for regular service. They found that mice Skylar was the associate who handled my repairs. This dealership does an all points check when you come in for regular service. They found that mice had chewed through my plug wires causing a fire hazard! Great work by the Premier Mazda maintenance team. Costs were in line with my expectations. More