Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Mazda of Kansas City
Kansas City, MO
188 Reviews
The team at Luther Mazda of Kansas City would like to welcome you to our dealership in Kansas City, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Kansas City, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Kansas City count on the high-quality vehicles and services found at Luther Mazda of Kansas City, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 188 reviews
October 01, 2017
Exceptional Service We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persis We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persistent in helping us get our issue resolved while still in warranty. Lisa provides AAA+ customer service. More
by delong
Employees Worked With
Lisa Graham
September 21, 2017
Exceptional experience! Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to al Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to all!! More
by Leslianne Lamonte
Employees Worked With
Lisa Graham, Tim Smith, Chris Auhll, Jessica Ducre, Skylar Schallenberg
September 16, 2017
Love the Car, love the service Never thought I would trade for a Mazda , however the new retractable MX5 is a great joy to drive. Its like a skateboard with sound. Just don't try Never thought I would trade for a Mazda , however the new retractable MX5 is a great joy to drive. Its like a skateboard with sound. Just don't try and pack a lot on long trips. Enjoy, More
by Skater
Employees Worked With
Jim Bogard, Lisa Graham
September 09, 2017
Superb Dealership I use Premier Mazda KC for all my device needs. Stellar customer device, knowledge, great all around staff, NO other Mazda dealer in KC will get my b I use Premier Mazda KC for all my device needs. Stellar customer device, knowledge, great all around staff, NO other Mazda dealer in KC will get my business! I highly recommend this dealer! More
by clegault1
Employees Worked With
Lisa Graham
September 09, 2017
Service Experience I hesitate to turn to a dealer to fix My vehicle but in this recent situation, they did a fine job. I especially appreciate Skylar Schallenberg's pro I hesitate to turn to a dealer to fix My vehicle but in this recent situation, they did a fine job. I especially appreciate Skylar Schallenberg's professionalism. Thank you for the refreshing experience, Skylar! More
by John619
Employees Worked With
Skylar Schallenberg
August 31, 2017
Another great experience Have had four great experiences so far at Premier Mazda of KC. The first was the initial purchase back in April, followed by service on my wife's CX- Have had four great experiences so far at Premier Mazda of KC. The first was the initial purchase back in April, followed by service on my wife's CX-9 where they went above and beyond, and then a recent service on both of our Mazdas. So far, the only dealership I would recommend! More
by Andy Garrison
Employees Worked With
Khahem, Chris Auhll, Skylar Schallenberg
August 25, 2017
Oil change tire rotation Premier is just that premier in all ways Lisa Graham is friendly and smiles and makes you fill like family Waiting for service to complete I enjoy Premier is just that premier in all ways Lisa Graham is friendly and smiles and makes you fill like family Waiting for service to complete I enjoyed just talking with her and learning new stuff about my car More
by Jj
Employees Worked With
Lisa Graham
August 20, 2017
Great experience Sales person was a straight shooter, and did not pressure us into anything. He contacted me during the process, to advise of incentives before we were Sales person was a straight shooter, and did not pressure us into anything. He contacted me during the process, to advise of incentives before we were able to purchase. I will buy from Premier Mazda again. More
by MarkR
Employees Worked With
Billy Hutchinson
June 01, 2017
"There is nothing we can do!" Had to take in my newly purchased preowned BMW X5 to be inspected as we immediately noticed a slight oil leak. The Service Department was friendly an Had to take in my newly purchased preowned BMW X5 to be inspected as we immediately noticed a slight oil leak. The Service Department was friendly and great, but when I had to speak to the original sales people, things changed. We had possession of the car for only 4 weeks, little driving and only one fuel purchase. The inspection showed it needed a new oil pan gasket that they are unwilling to fix for us. We are adamant that they new of the leak, but did not disclose it at time of sale. We wanted to take it to KC AutoSport in Kansas for inspection before our purchase, but they threw in a 3 month warranty to save us time and money. Long story short...the only thing they said and repeated over and over was that "there is nothing we can do"...meaning there is nothing they will do. That was unacceptable! The Financial Manager was extremely rude the entire time. I asked for the GM's name and number and he refused to give it to me. He said that was private information. His name is Tim Smith and I had to ask for it over and over. . Still waiting for a follow up call. They hid the disclaimer of the oil leak, showed an unprofessional and rude attitude. They got the car sold...end of their responsibility apparently...No customer care! More
by Tami Lynn Rockey
Employees Worked With
Tim Smith would not speak with me. Thomas is the internet salesman and isn't listed. I don't know the Financial Manager's name. He isn't listed either to my knowledge.
May 31, 2017
No integrity whatsoever...Bypass this dealer Purchased a pre-owned late model BMW X5...with a 3 month warranty covering engine, transmission and any parts involved in moving vehicle....1 week aft Purchased a pre-owned late model BMW X5...with a 3 month warranty covering engine, transmission and any parts involved in moving vehicle....1 week after purchase we notice oil leaking...sales guy and finance guy claim immunity even though the purchase included the warranty...then they won't let us talk to the GM sitting in the office next door. Blocking the customer from talking to the decision maker?!?! Steer clear from this dealership, no integrity whatsoever. More
by Dave
Employees Worked With
Finance manager, Khaheem Coley, Tim Smith
