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Luther Mazda of Kansas City

Kansas City, MO

4.0
189 Reviews
The team at Luther Mazda of Kansas City would like to welcome you to our dealership in Kansas City, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Kansas City, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Kansas City count on the high-quality vehicles and services found at Luther Mazda of Kansas City, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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13900 Washington Street

Kansas City, MO

64145

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Showing 189 reviews

May 31, 2017

No integrity whatsoever...Bypass this dealer Purchased a pre-owned late model BMW X5...with a 3 month warranty covering engine, transmission and any parts involved in moving vehicle....1 week aft More

by Dave
Customer Service
Recommend Dealer
No
Employees Worked With
Finance manager, Khaheem Coley, Tim Smith
May 31, 2017 -

Luther Mazda of Kansas City responded

Thanks for your review. We are sorry we could not earn 5 stars in this case. On the day you were in the store our General Manager was not in the store. He is happy to take your call or visit if you still need further assistance. Most basic warranties given on used vehicles do not cover oil leaks - this was the case with this vehicle. The customer was offered to take additional coverage on the vehicle which was declined in the finance office...We also informed customer that repairs to German vehicles with nearly 100K miles are pricey to which the response was still no we don't want the additional coverage.

November 04, 2016

BEST MAZDA DEALER IN KC! We HIGHLY recommend this Mazda dealership. We own several Mazda's and we love getting all of our sales and service needs taken care of by Premier Maz More

by Matt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Chris, Billy, Lisa
September 03, 2016

No respect After being approved and scheduled time to pickup the car for inspection, they started the nonsense about having other buyers and put limitations on t More

by Not the first time I buy a car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly and her boss
August 04, 2016

Great Customer Service PremierMazda lives up their name. Never been treated like that before. Everybody was so attentive to me the entire time I was there. I bought my car f More

by Beltonian67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Auhll
July 02, 2016

Purchase of 2016 Mazda 6 Dealing with Premier Mazda and Sales Associate Billy Hutchinson was an excellent experience. I traded a 2014 CX-5 and bought a 2016 Mazda 6. Both the More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hutchinson
June 21, 2016

Friendly and trustworthy I used to frequent a service shop up the street from Premier, but always had an uneasy feeling that they were 'playing' me (perhaps because I'm a woma More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't take note of their names.
June 13, 2016

Great service! Chris is a huge asset to this dealership! His professionalism and communication is excellent and we greatly appreciate the work he's done on our CX-9 More

by Adventurous KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 21, 2016

Easy peasy Spec out what I wanted on the Mazada Home Page. Put in my zip code and was immediately contacted by Premier, the closest dealer to me. I explained tha More

by Army
Recommend Dealer
Yes
Employees Worked With
Billy Hutchinson, sales person. Heather from Premier's internet program. Email from Tim Smith, General Manager. Might have been others but all friendly and professional.
April 19, 2016

Amazing staff From start to finish, I was impressed. The staff was very knowledgeable, kind and treated me like a family member. I love my car and would definitel More

by Anselmo13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Jimmy, Jacob and Rude.
April 13, 2016

First class service FIRST CLASS SERVICE and a team of professionals made our vehicle purchase from Premier Mazda of KC a pleasurable experience. No high-pressure sales t More

by kclimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudee Grdinovac
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