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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews
Call Service Center (320) 203-6700

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 19, 2021

Even though the warehouse shipped the wrong part, ypu got me in the next day and hooked me up! More

by Kgmorehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Luther St. Cloud Honda responded

Glad to know that our Team was able to get the correct part and repair your vehicle in a timely manner. We appreciate your business.

November 18, 2021

Service was prompt. Was kept informed on what was needed. Only complaint is they forgot to turn off the "Check Tire" warning but when I called in the service person talked me step-by-step to do it More

by TROLL
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We value your feedback. Your business is important to us. We look forward to your next visit.

November 18, 2021

Luther continued to do an excellent job servicing my Honda Pilot. Professional and friendly staff are always there to greet me. More

by DOUGLAS.J.EISENSCHENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Luther St. Cloud Honda responded

Douglas your kind words about our Team mean so much to us. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda.

November 17, 2021

Friendly and prompt service. Easy to deal with. Service was fast and waiting area is nice. More

by jordan.saldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Luther St. Cloud Honda responded

Jordan thank you for sharing about your recent visit. It's great to know that our Team was friendly and easy to talk to. We appreciate your business, and look forward to seeing you again.

November 17, 2021

got the car in right away and gave up price so would know what it would cost when came back in after they had left me a text. More

by rayannepanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Luther St. Cloud Honda responded

It's nice to hear that our Service Team made good use of your time. Thank you for choosing Luther St. Cloud Honda!

November 16, 2021

Great service, friendly service advisors and fast service! I am very happy with my Honda purchase and would definitely recommend them to my friends & family. More

by melsobania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Luther St. Cloud Honda responded

Mel it's nice to hear that you are happy with your Honda! We're happy that you have received service that is great, fast, and friendly. Thank you for your business.

November 16, 2021

They listened to what my problem was and were very quick and understanding about solving it. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Luther St. Cloud Honda responded

Steven we're happy that our Service Team listened to your concern and got you back on the road quickly. Thank you for your business. We look forward to seeing you again!

November 16, 2021

Check in and check out was fast. Noticed an improvement in performance after service. Staff are courteous and explain things well. More

by pete.imdieke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Luther St. Cloud Honda responded

Pete thank you for sharing about your recent visit. We're pleased that you had a 5 star experience. We appreciate your business.

November 16, 2021

For the past 2 years I have always received great service. They are professional and always up front about what they find and how soon the work needs to be done. More

by Kathy_reinert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Luther St. Cloud Honda responded

Kathy your kind words mean so much to us. Your loyalty is greatly appreciated. We look forward to working for you , for many more years. Thank you for choosing Luther St. Cloud Honda.

November 15, 2021

Was in for warranty work and the staff was great!! I have no complaints at all! More

by lundebrek71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember which employees I worked with, but they were great!
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Nov 17, 2021 -

Luther St. Cloud Honda responded

Glad to hear that you recent visit was a 5 star experience! Thank you for your business.

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