Luther Westside Volkswagen - Service Center

Service visit for tires They completed a simple tire rotation and Tire Pressure monitor/valve check very quickly. The problem was solved and I was on my way in less than tw They completed a simple tire rotation and Tire Pressure monitor/valve check very quickly. The problem was solved and I was on my way in less than two hours. They also gave me an unexpected but much needed car wash. More

Check engine light. Service was great. Kept me informed. Everyone was pleasant and helpful. Cheked code for CEL and was informed that there was a catalytic performance pr Service was great. Kept me informed. Everyone was pleasant and helpful. Cheked code for CEL and was informed that there was a catalytic performance problem and that it was an expensive repair for a car of its value. Reset light. More

.good Also worked with Tao. Both guys plus the parts person were awesome. Tried buying floor mats and all close locations didn’t have them. Only complaint i Also worked with Tao. Both guys plus the parts person were awesome. Tried buying floor mats and all close locations didn’t have them. Only complaint is lack of stock but I understand those products are in high demand this time of the year More

Service is fine but ...I feel the cost of parts is outrageous. Dillon offered a 100.00 discount and free loaner for my repair. Sounds ok to start. The problem is it shou ...I feel the cost of parts is outrageous. Dillon offered a 100.00 discount and free loaner for my repair. Sounds ok to start. The problem is it should be a part that VW covers indefinitely because as I see online it is a common part that breaks for no reason! I feel ripped offed to replace a broken part on a gently used 2012 Golf R with 31000 miles on it...It should not have required a 462.00 repair for a faulty part design. Perhaps you should volunteer as a respected dealer to go back to VW and assign the costs to them! As I look online I find similar audi/vw parts at least 100.00 less that the discounted price of 272.00. It makes me believe the mark-up was too high and then marked down to fool me into believing I received a discount. More

Ask for Dan Vick! I recently had service performed at West Side on my 2015 GTI. Dan and team quickly provided the answer to my to my car's "service required" engine ic I recently had service performed at West Side on my 2015 GTI. Dan and team quickly provided the answer to my to my car's "service required" engine icon : Just a failing battery. I continue to recommend both Luther West Side and Volkswagen. My third car from them, but I've been purchasing new Volkswagens since my 1970 Beetle ($1959)! Trust is everything and you can count on these guys. More

10,000 mile service Making the appointment online was easy. I waited while they worked on the car and they were done in less time than they estimated. Car was washed an Making the appointment online was easy. I waited while they worked on the car and they were done in less time than they estimated. Car was washed and looked great. I was very pleased. More

Excellent work, and great customer service Would recommend to anybody, i had a great experience. The employees were polite and straight forward. Fixed my car in a timely manner, with quality wo Would recommend to anybody, i had a great experience. The employees were polite and straight forward. Fixed my car in a timely manner, with quality work. Wouldn't go anywhere else More

Courteous and professional My work was done well, and the people were professional and courteous . It was easy to do business and I will go back . The pricing was fair My work was done well, and the people were professional and courteous . It was easy to do business and I will go back . The pricing was fair More

Check engine light on, in new car I recently leased an Atlas from Westside. Due to the cold weather the check engine light came on. The service team was very welcoming, they diagnos I recently leased an Atlas from Westside. Due to the cold weather the check engine light came on. The service team was very welcoming, they diagnosed the problem and fixed it quickly. This is my third lease from this dealership and the service has always been a pleasant experience. They are knowledgeable, answer all your questions and keep the owner informed. I would highly recommend both the sales dept. and service center. More