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Luther Westside Volkswagen - Service Center

St. Louis Park, MN

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1,609 Reviews

1,609 Reviews of Luther Westside Volkswagen - Service Center

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November 28, 2018

Love VW We always have such a wonderful experience with VW. They are always honest and straightforward. We ever feel out of the loop. I will never drive an More

by kristahaubrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tao Thao
November 27, 2018

Great service When you take your vehicle to Westside you are dealing with top notch people from managers (Rick Westland) to mechanics, they do a great job.. More

by hjo120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Westland
November 23, 2018

Excellent service! Derek and Dan (the tire man) combined to make the visit getting snow tires on my daughter's car pleasant and easy. We'll be back! More

by pbjmedoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Dan
November 21, 2018

Service Department was amazing! Had an oil change and tire rotation and asked them to see it they could find a internal door handle for front passenger door. Located one for very rea More

by stevebru264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
November 21, 2018

Getting an oil change should not take Over an hour I had an appointment to get my oil changed. It took one hour and 20 minutes. I don’t believe that is acceptable and will probably go elsewhere now for More

by thomas5674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Nov 23, 2018 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your service visit with us. We set the expectation with each express lube appt. that due to the high volume of service business that we do, that your appt. could take "up to 90 minutes to complete" We understand that each guest has different expectations as to the speediness of their appt. We work hard to meet our guests' expectations, while maintaining a high level of quality service. We appreciate your business, and look forward to helping you again in the future!

November 21, 2018

Professional and courteous I’ve been a customer for four years. I keep coming back for service because the staff is courteous and provides thorough explanations of any work that More

by vwfrommg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Tiedke
November 21, 2018

Professional and take care of business! Bought a used Ford Explore from Booby, great guy friendly and professional. Had an issue with a couple things 1 month after purchase and the service d More

by PRIEBEDON54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gervona Lynn (Jackson)
November 20, 2018

Tires We buy and change out our winter/summer tires for two cars here. The staff always makes the change out from summer to winter and winter to summer eff More

by rjohnson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees and cashier staff - I don't recall the names
November 20, 2018

10k ,ile check up I was a "waiter" The shop finished at the time promised and as promised there was no out of pocket costs associated with my visit. More

by RTUW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Buying a car We love buying cars from Luther Westside with Brad Davidson......he is the best! We do all our service at Westside and its always perfect. More

by PATTYLOVALD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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