Luther Westside Volkswagen - Service Center

friendly, efficient service Dillon was professional, got me in and out quickly and was communicative re. the work done and flexible on how and when I picked my car up. Dillon was professional, got me in and out quickly and was communicative re. the work done and flexible on how and when I picked my car up. More

Friendly, informative Overall good customer service, forthcoming & thoughtful of my budget. Sometimes I had to contact to find out status, but easy process. Unclear communi Overall good customer service, forthcoming & thoughtful of my budget. Sometimes I had to contact to find out status, but easy process. Unclear communication as to how long service would be, but they allowed me to keep rental w/extra cost, which was my worry. More

They fixed exactly what I asked I have an older car that I know has a lot of rust and needs some love. I knew my rear brakes were metal on metal, and I really wanted only that taken I have an older car that I know has a lot of rust and needs some love. I knew my rear brakes were metal on metal, and I really wanted only that taken care of, which is exactly what I got. Some other needed repairs were mentioned, but I was not pressured. I appreciate that a lot when I have a small budget for repairs on this car. More

clear and efficient service Overall good customer service that got me in and out with my scheduled. They accommodated my urgent need for a starter and worked with me to get the s Overall good customer service that got me in and out with my scheduled. They accommodated my urgent need for a starter and worked with me to get the shuttle to take me to work. More

Great service I always go to this dealership to get my oil changes, maintenance, car repairs, etc. Always a pleasurable experience. They have beverages & snacks as I always go to this dealership to get my oil changes, maintenance, car repairs, etc. Always a pleasurable experience. They have beverages & snacks as well as a charger docking station as you wait. They give you accurate information on your vehicle. I didn't feel any pressure to do anything they suggested. Overall, very satisfied with my service here. More

Luther Westside Volkswagen Service is great! My Golf was taken in immediately. I was given a time estimate and the work was completed 20 minutes earlier than expected. Derek gave a thorough and u My Golf was taken in immediately. I was given a time estimate and the work was completed 20 minutes earlier than expected. Derek gave a thorough and understandable description of the work that was done More

Amazing, and truthful. Nicely Done, fast service they were done before the excepted time and they wash the car gave me a full run down on what they did and what condition th Nicely Done, fast service they were done before the excepted time and they wash the car gave me a full run down on what they did and what condition the car is in and what my next moves would be. More

Annual service appointment I always receive fantastic service and care from VW Westside. I appreciate their communication and knowing that their expertise is best for my vehicle I always receive fantastic service and care from VW Westside. I appreciate their communication and knowing that their expertise is best for my vehicle. I am a life long customer. More

Service experience Service was thorough sand completed on time. Customer service was great! Comfortable and well-appointed waiting area with plenty of drinks and snacks. Service was thorough sand completed on time. Customer service was great! Comfortable and well-appointed waiting area with plenty of drinks and snacks. I would highly recommend. More

exceeded expectations I waited at the dealership which my car was being serviced. Everything went according to plan, including the work being completed much sooner than I I waited at the dealership which my car was being serviced. Everything went according to plan, including the work being completed much sooner than I had expected. More