Luxor Auto Group

Regretfully, the scale only goes to 5 because these guys deserve a 10. This was by far my best auto buying experience. This dealership is, in a word, amazing. It is a family run business, that actually deserve a 10. This was by far my best auto buying experience. This dealership is, in a word, amazing. It is a family run business, that actually makes you feel like family by the time your buying experience is complete. In a nutshell, great dealership, great cars, great prices, great service - no better way to get into a used luxury car. Seriously, I was looking for a very specific Mercedes. For the price, my options were the Mercedes from Luxor, or several Nissan Altimas with more milage from other dealers. We so made the right choice with Luxor!!!! Everyone from sales to finance and even service were not just professional, but genuinely glad to see you. I can also verify the previous reviews that there is absolutely no pressure here. Just wonderful people inside and out. Lisa, the finance manager is fantastic. She explains everything so anyone could get it, without making you feel like you were in school or being talked down to. Shawn, the salesman knows his way around his cars, is very friendly and when you decide which vehichle you want will go to great lengths to make sure that you are 100% satisfied with the car and your buying experience. Jim, the lead service technician is not just hard core but legit. When we were making our purchase, I had a question about the car. Shawn called Jim and within 5 minutes he diagnosed a problem and I brought the car back a few days later when the part came in and it was fixed - just like that. He has the tenacity of a pit bull and a true passion for the cars he works on. My only problem with this dealer is... now I am spoiled. My next car will also proudly wear the Luxor license plate holder. More

When I first walked onto the lot the first thing I noticed was there great variety of cars. Everyone was so friendly. Nick was our salesman and he helped us find exactley what we were looking for. He noticed was there great variety of cars. Everyone was so friendly. Nick was our salesman and he helped us find exactley what we were looking for. He asked me questions to figure out what car would be a good fit for me and my family. I really appreciated the follow up he did. I would highly reccomend Luxor and nick to anyone looking for a great car. More

I was very pleased in which i was able to finance and buy with ease from luxor auto. they made sure the used car was detailed perfectly for delivery and they gave me a fair deal of my trade-in. I will defini with ease from luxor auto. they made sure the used car was detailed perfectly for delivery and they gave me a fair deal of my trade-in. I will definitely return for my next car purchase. More

We bought a car not so long ago and I have to say the experience was great it was fast easy and all we had to say is we like this car and we'll take it! Lisa did all the paper work for us and she was ver experience was great it was fast easy and all we had to say is we like this car and we'll take it! Lisa did all the paper work for us and she was very friendly explained this we didnt understand and made the whole car buying thing 100 times easier and better! I love my new acr and the savings! More

The team at Luxor is great, especially Lisa Rosselli. They were able to get us into the exact car we wanted at the price we wanted to pay. We'll definitely be back when we're in the market for another c They were able to get us into the exact car we wanted at the price we wanted to pay. We'll definitely be back when we're in the market for another car. More

I gave this rating because all the dealerships and salesman I have interacted with in the past have always been pushy, not easy to work with and felt like I was being rushed. I had to travel by airpl salesman I have interacted with in the past have always been pushy, not easy to work with and felt like I was being rushed. I had to travel by airplane (From Denver, CO) to this dealerhip to get my car a 2005 Subaru Legacy GT, Nick Blazek was above and beyond the call of duty!! He was very quick at answering emails and phone calls when I had questions about the car. Once I had made the decision of going to Scottsdale he even picked me up at the airport in the car. When we arrived at the dealership his hospitality was far and beyond the best I have ever had period! He is a very straight forth and to the point when it came to talkin about the car and getting everything taken care of before I had to journey back to Denver, CO. Once Nick had squared everything away I had the pleasure of speaking with Nicole Alvarez where she was awesome about telling me what papers to sign since this was the first (EVER) car I bought by myself. This dealership I HIGHLY recommend and also Nick Blazek!! Thanks again guys!! More

They make a customer feel as if they are interested in being fair and up front. They gave my wife and I one of the best vehicle buying experiences we've ever had. I would definitely recommend them to a fr being fair and up front. They gave my wife and I one of the best vehicle buying experiences we've ever had. I would definitely recommend them to a friend or relative. More

This was the most professional car purchase experience I have ever had. Paul, Lisa and Shawn were all honest and upfront with me from the beginning. The entire process was just the facts, no hidden age have ever had. Paul, Lisa and Shawn were all honest and upfront with me from the beginning. The entire process was just the facts, no hidden agenda… and the price was very fair. I love my new Jeep! It was shocking when I came in to pick up my new car and everything was ready. The jeep was detailed, my finance paperwork was ready and waiting for me. Lisa had all of the financing worked out and explained it all clearly so I understood what my options were and what I was signing. My wife and I had a very good purchase experience. I would highly recommend them. Thanks you Luxor Auto Group! S. Aguilar More

I had an excellent experience at Luxor Auto Group. They did not pressure me or push a certain car at me. The sales staff was professional, the car was priced right and the financing package they found for did not pressure me or push a certain car at me. The sales staff was professional, the car was priced right and the financing package they found for me was much better than expected. More

Just purchased a 2005 Hummer H2. Working with Rhad and Lisa Rosselli had to be one of the best experiences in purchasing a vehicle we've ever had. We own numerous vehicles and this was definately the bes Lisa Rosselli had to be one of the best experiences in purchasing a vehicle we've ever had. We own numerous vehicles and this was definately the best place with the best people to buy a vehicle. We would definately refer anyone looking to purchase a car or truck to Luxor Auto, Mesa or Scottsdale, including friends in Canada who may be purchasing in AZ. I not only did business with them, but feel like I've made friends and know that if in the future, I should have any problems with the vehicle, I can go back and they will take the utmost care in helping me. They are friendly, courteous, caring people. Being a woman buying a vehicle, I never once felt that I was treated any differently than a man, and unfortunately that is the case with some dealers. Even the personal in service went above and beyond in showing customer appreciation. Thanks again to Luxor Mesa. Appreciate all you did for me. More