Luxury & Imports of Leavenworth

Absolutely great experience all around. I had been in the market for a specific car for about a month and on two occasions made appointments at other dealerships to test drive one only to be told the car had market for a specific car for about a month and on two occasions made appointments at other dealerships to test drive one only to be told the car had been sold prior to my arrival. I noticed the listing for this vehicle at noon on a Thursday and reached out to the Dealership. I spoke with Cooper and he was amazing to work with. He accommodated my hectic work schedule and not only got the car ready for my Fiancé to look at and test drive Thursday evening but offered to hold the car until I got off work Friday to test drive myself. I showed up Friday and true to his word there the car was waiting for me. J.R. Was the salesman assigned to me and he was wonderful. He was very kind and helpful with My fiancé the night before and myself that Friday. I was not pressured in any way on financing or anything. The car was exactly as advertised. All in all I’d 100% do business here again and recommend them to anyone in the market for a vehicle. More

Great service and very friendly staff. I would definitely go back to shop for another car in the future. It was worth the drive from Kansas City! definitely go back to shop for another car in the future. It was worth the drive from Kansas City! More

I would stay clear from this dealership. They only care about making money and treat their customers poorly after the sale is made. When I turned on my air conditioning in June for the first time it failed about making money and treat their customers poorly after the sale is made. When I turned on my air conditioning in June for the first time it failed to work. Unfortunately I was a month over the 90 period to where they would automatically fix it. I understand how it’s on me that I didn’t check that earlier. Considering I barely drive the vehicle and that the inspection given prior to purchase was done in the bitter cold, I believe it was missed during inspection. I told a man in the service department the situation and he said it would be up to the person who sold me the vehicle and the manager to make the decision to fix it for free. He said he would leave a note for the salesman. I message the salesman a couple of days later and no note was given. I told him my situation and asked him if we could at least work something out. He said he was going to get with the service department and get back with me. Five days later I message him. No answer. I message him again the next day. He replied but said nothing about my car. I sent two more messages that day and I was completely ignored. I wish the salesman could of at least told me they could not do anything due to my 90 days being up. Instead he decided to be unprofessional and ignore the matter. Take your business elsewhere. More

JR was a pleasure to work with, easy process for my first time buying experience. If you're thinking about buying a car, look no further. Luxury & Imports are your people. time buying experience. If you're thinking about buying a car, look no further. Luxury & Imports are your people. More

Wonderful experience with my van! They were very patient with my work schedule and getting to the dealership. Everyone who worked there was very nice! with my work schedule and getting to the dealership. Everyone who worked there was very nice! More

The customer service from your company was amazing. Only problem I had was salesman wasn’t upfront on the vehicles body issues. I’ve owned my vehicle 19 days still don’t know where my spare set is or if it problem I had was salesman wasn’t upfront on the vehicles body issues. I’ve owned my vehicle 19 days still don’t know where my spare set is or if it comes with another key? More

JR was an amazing salesman, very personable and professional. There was no pressure and he knew exactly what I wanted. JR made the entire transaction so simple professional. There was no pressure and he knew exactly what I wanted. JR made the entire transaction so simple More

Friendly, comfortable dealership experience! No-pressure sale and very easy to work with folks there. We saw a truck we wanted and these folks were fair with our trade-in. Will recommend to others! sale and very easy to work with folks there. We saw a truck we wanted and these folks were fair with our trade-in. Will recommend to others! More

I went there today go look at a 2007 Honda Accord. Aj Came right out to talk to me and asked if I wanted to take it for a test drive. I did and fell in love with it Once we got back to the office we go Came right out to talk to me and asked if I wanted to take it for a test drive. I did and fell in love with it Once we got back to the office we got started on the paperwork right away and finished pretty quickly Aj was really friendly and was a great salesman. More

Great service, would definitely have bought from them sooner. Quick and easy paperwork process, test drive was great, great advice from the crew that was there. sooner. Quick and easy paperwork process, test drive was great, great advice from the crew that was there. More