
Lynch Toyota of Auburn
Auburn, AL
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308 Reviews of Lynch Toyota of Auburn
Car Buying like it should be. As I have quickly come to learn, all that Lynch Toyota does is done with a touch of class. Let me take just a moment to tell you that Marques As I have quickly come to learn, all that Lynch Toyota does is done with a touch of class. Let me take just a moment to tell you that Marques Johnson is doing an outstanding job! My wife and I live in Prattville and we so wanted a Toyota dealer closer to us to be our dealer for all the obvious reasons. Our experience there at that dealer was not one of endearment and so our search began. I knew Lynch Toyota had an impressive lineup of Tacoma’s and to top it off, you are a certified dealer working with USAA. We filled out the internet worksheet late in the evening and by 9 AM the next day your dealership made contact with us. We decided to make the drive right after work and arrived at your dealership around 5:30 in the evening. The truck we were interested in was already parked right up front and Marques immediately came out and greeted us before we even made our way inside. And then, when we did go inside, we were very politely greeted by different members of the staff there. Impressive, absolutely impressive! My wife and I feel like we do our homework and we knew what we wanted from the deal. When it came time to discuss numbers, I feel as though Marques dealt with us very honestly and the appraisal on our truck, that we were trading in, met our minimum threshold and so we felt as though the dealership was also treating us fairly honestly as well. What a wonderful experience in this day and age. It was obvious that Marques was empowered to make decisions and did not have to check with the manager as we had experienced elsewhere and we were in and out of there in no time at all….again, absolutely impressive! We asked Marques a number of questions throughout the evening that he professionally answered and he treated us respectfully and we felt as if we’ve known him for some time….which again was not our experience elsewhere. We also worked with Wayne Smith, I think that was his name, finalizing the deal and signing all the paperwork. Another extremely friendly and competent fellow that made our visit with the dealership an outstanding and pleasant experience. Quite honestly, you had already sealed the deal in our minds within the first 5 minutes of our arrival based primarily on your people followed closely by a clean, uncluttered, professional facility. It’s the whole package and your dealership is doing it right. I don’t care that it takes me an hour to get there, you have certainly won my loyalty and I will try to convince anyone I know to visit you as well. Marques continued to work with us after the sale and we were calling him at least once a day this week, even at his home (I had accidentally left my drivers license there). Each and every call was met with the same friendly enthusiasm as the first time we met him…wow! I just can’t say thanks enough for a wonderful experience at an otherwise stressful time. Well done Marques Johnson and Lynch Toyota! More
Great service! We had a great experience with Jay and his staff. He help us find the car we wanted quickly. He was easy to communicate with and gave us a very fair d We had a great experience with Jay and his staff. He help us find the car we wanted quickly. He was easy to communicate with and gave us a very fair deal. Will definitely plan to buy other cars from Jay and his staff in the future! More
Good customer service I spent some time looking at vehicles and prequalifing dealerships that were willing to be fair and reasonable. Jay Hardesty was very good at returni I spent some time looking at vehicles and prequalifing dealerships that were willing to be fair and reasonable. Jay Hardesty was very good at returning phone calls and answering all of my questions. The vehicle purchased was as described and the buying experience with quick. Faster than purchasing a cell phone!!!! I also appreciated the fact that Lynch had a 3 month 3k mile warranty and their used cars. I don't know if I got the best deal or not. But I am confident I did not get ripped off. Jay was great with tolerating my buying style and is current with the online environment . I would buy from him again. -Jill- Say hi when you see me in my tundra! :-) More
Salesperson Jay was great to work with. This is the 2nd vehicle we have purchased with Jays help. He worked hard to get us the deal we needed. I would highly reco Jay was great to work with. This is the 2nd vehicle we have purchased with Jays help. He worked hard to get us the deal we needed. I would highly recommend that you contact Jay when shopping for a vehicle. More
Worth the trip from El Paso, TX After an extensive search in the El Paso, TX area we decided to expand our search for the truck we wanted. We found exactly what we were looking for a After an extensive search in the El Paso, TX area we decided to expand our search for the truck we wanted. We found exactly what we were looking for at Lynch Toyota of Auburn. The salesman, Jay H., called me promptly after my e-mail inquiry. Immediately he made us feel comfortable with the process of making this long distance purchase. The internet pricing was VERY competitive and totally made it worth flying out to pick up the truck. My husband was able to get on a flight the very next morning into Atlanta and the driver from Lynch Toyota was at the airport to pick him up when he landed. The driver was great and my husband enjoyed riding with him back to Auburn. When he got there the truck we were purchasing was under the awning waiting for him and was exactly what we thought it would be based on the pictures and conversations we had with Jay. After a crash course on how to use all of the new technology in the truck and a little fun with the awesome sales staff my husband is on his way back to El Paso and couldn't be happier. We had more stressful experiences just walking around dealerships here than we did buying a truck 1200 miles away. I would definitely recommend our salesman Jay and Lynch Toyota of Auburn to anyone no matter where you are. More
Bought a 2011 Tacoma. Price was reasonable. Condition of vehicle was great except for an issue with the tires and as soon as I showed them that the tires were in fact the problem, they replaced them at n of vehicle was great except for an issue with the tires and as soon as I showed them that the tires were in fact the problem, they replaced them at no cost. I would recommend the drive from Columbus/Phenix City/Valley. More
Poor, poor preparation. They had the vehicle we wanted to trade for 2 days and were over $2500 off on trade value as they 'forgot' the vehicle had on board GPS. Have dealer out of FL that will buy the ve to trade for 2 days and were over $2500 off on trade value as they 'forgot' the vehicle had on board GPS. Have dealer out of FL that will buy the vehicle for 3500 more outright than they offered on trade. Before this is over, I may build them a website called www.dontgetanewonerippedatlynchtoyotaofauburn.com. Would probably opt to buy a bicycle or walk to work before dealing with Lynch. More
Both Jay & Josh made my car buying experience seamless! I know what I want & hate to be quibbled with. Driving from Montgomery is worth the trip for the purchase & service! I will be back! seamless! I know what I want & hate to be quibbled with. Driving from Montgomery is worth the trip for the purchase & service! I will be back! More
This dealer had the best pricing in my area. I sent in my interest form and Jay was my contact. He was extremely knowledgeable about the vehicles and did everything in his power to make this process as e my interest form and Jay was my contact. He was extremely knowledgeable about the vehicles and did everything in his power to make this process as easy as possible. Jay was not pushy or overbearing. He simply provided me with all the information, answered all my questions and was available in case I needed further information. When dealing with warranties, it can be a hassle but he explained everything to me to help me be able to make the best decision. Although this is his job, he looked out for my interest as well. He kept the communication simply and to the point. He laid everything out and all I had to do was make a decision. Jay is an asset for Lynch and he was put on my path for a reason. I'm glad my path led me to Lynch Toyota. More
Wow, they must really think customers are stupid, went to look at a used car and when we were in negotiations I was told it was certified but only if I paid full price?!? Basically means car isn't actually c look at a used car and when we were in negotiations I was told it was certified but only if I paid full price?!? Basically means car isn't actually certified and never been checked. They are just selling extra warranties so that when it breaks it's the customers problem. Shady as it gets More