Lynchburg Nissan
Forest, VA
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119 Reviews of Lynchburg Nissan
I bought a 2019 Toyota Tacoma TRD off road from this dealership and it reaked of pot and cigarettes they told me they could get the smell out but it just came back. I spent hundreds of dollars on car se dealership and it reaked of pot and cigarettes they told me they could get the smell out but it just came back. I spent hundreds of dollars on car sent bombs and on cleaners and air fresheners to get the smell out and countless hours shampooing carpets seats and the headliner multiple times. Then after driving the truck for 2 months it started missing on cilinder one and now I’m stuck with a couple thousand dollar bill for a new valve and a cilinder head on the truck after throwing money at the truck prior on spark plugs and an ignition coil to try to fix the missfire. I have a colleague from work who has also purchased a vehicle from this dealership and has had a very bad experience I would definitely not recommend this dealership. the employee who sold me the truck was not listed to give a review on he was a good salesman though just do not think this is a very good dealership. More
Great sales people and service department always very knowledgeable about service needed to be done! Have purchased several cars from here and always will! Best sales and service! knowledgeable about service needed to be done! Have purchased several cars from here and always will! Best sales and service! More
Exceptional service! I highly recommend Jerry Miller in the Service Dept. He was very kind, professional and polite. Definitely, the best person I’ve encountered repres I highly recommend Jerry Miller in the Service Dept. He was very kind, professional and polite. Definitely, the best person I’ve encountered representing Lynchburg Nissan when you enter the service Department. He’s an asset to the Company. More
When I purchase a vehicle I expect to keep it for 10 years or more. I recently found myself in an unscheduled and immediate need to replace my 2012 Chevrolet Tahoe. There was no time to do much lookin years or more. I recently found myself in an unscheduled and immediate need to replace my 2012 Chevrolet Tahoe. There was no time to do much looking. That's when I decided to drop in at Lynchburg Nissan and had a chance meeting with car salesman, Tecoma Braxton. After listening to me regarding what I was hoping to find, in short order Mr. Braxton was able to locate exactly the type of vehicle for which I was looking; Year, Make, Model and even color. Mr. Braxton made what could have been a panic purchase into a comfortable purchase. I found all of the Lynchburg Nissan personnel associated with my purchase to be most courteous and wanting to do whatever they could to make my purchase one of complete satisfaction. My first experience with Lynchburg Nissan is definitely deserving of my five-star rating. More
I had a 9 am appointment to have a state inspection, tire rotation and balance, and a diagnostic done for check engine light. Service manager Rodney did not return my call at 12:15 and was dismissive when I rotation and balance, and a diagnostic done for check engine light. Service manager Rodney did not return my call at 12:15 and was dismissive when I finally reached him at 1:27 pm. I then returned to the dealer only to be rudely informed by Rodney that they were not yet finished with the car and that he didn't know why. I went to the waiting room where, at 3:30, a different service manager arrived to tell me that it was ready and that she had just been told that she was now my service manager. 6.5 hours after my appointment time, I still had to wait while they replaced the wiper blades in order for the inspection to be complete. I have been a repeat customer at Lynchburg Nissan since 2009 and have NEVER been treated with such disrespect. That being said, I do want to thank Pam, my new service manager, for her assistance. Without her, I would probably still be sitting there! More
By a recommendation of close friend, I met Jason Decker @ Lynchburg Nissan . He found the perfect car for me. It’s so nice when your dreading the process of buying a car . My needs for a vehicle had changed Lynchburg Nissan . He found the perfect car for me. It’s so nice when your dreading the process of buying a car . My needs for a vehicle had changed , efficiency & safety were my priorities. Thank you Jason Decker , it’s a Kick ☮️ More
Waited over 1. 5 hours for an inspection that I had an appointment for. Service was not great, and people that came after me got their service before me. Should have 5 hours for an inspection that I had an appointment for. Service was not great, and people that came after me got their service before me. Should have went to a regular shop... More
Took car in for fluid change ( trans, diff, brake, power steering, coolant). $900. Picked up and brake pedal is spongy. Took car back two days later. They say brakes OK. But radiator needs replacing bec steering, coolant). $900. Picked up and brake pedal is spongy. Took car back two days later. They say brakes OK. But radiator needs replacing because it is leaking. No previous leaks before and after initial visit. Get car home and it is leaking coolant on driveway. Was NOT doing this previously. Now they want $850 to replace. Way too suspicious ! More

