Lynchburg Nissan

ZACK WAS VERY HELPFUL.HE WORKED TO GET US THE DEAL WE WANTED.WOULD BUY FROM THEM AGAIN.ALSO WOULD RECOMMEND THEM TO ANYONE LOOKING TO BUY. WANTED.WOULD BUY FROM THEM AGAIN.ALSO WOULD RECOMMEND THEM TO ANYONE LOOKING TO BUY. More

The car buying experience can be overwhelming and exciting. The employees at the Nissan Dealership demonstrated great customer service skills and quality and had a great deal of patience and were abl exciting. The employees at the Nissan Dealership demonstrated great customer service skills and quality and had a great deal of patience and were able to answer each and every one of my questions. They were helpful during the entire ordeal as I narrowed down to my dream car, which involved me coming over after work 3 days straight ;) I will definitely recommend this dealership to someone looking to purchase a new or used car!! More

From the moment I arrived on the lot, the service was amazing, courteous, quick and efficient. I wouldn't hesitate to recommend Byron Groover to my friends and family. Byron made it possible to get an e amazing, courteous, quick and efficient. I wouldn't hesitate to recommend Byron Groover to my friends and family. Byron made it possible to get an excellent car at a great price. It was a smooth process. I felt valued as a customer. Keep up the good work!!! More

We went to just look as my finances are tight, but they were able to find a good car at a good price for us. My wife was very hesitant, but the dealer was patient with her and myself. They were willing to were able to find a good car at a good price for us. My wife was very hesitant, but the dealer was patient with her and myself. They were willing to stay past closing time to answer our questions and calm our fears. They worked with our budget and were very, very accommodating. The car was cleaned fairly decently (It was used and was owned previously by a woman with children.) The cleaning inside could have been done better as we found old and stale french fries in the nooks and crannies after we had already brought it home. However, the car was in good condition and even smelled like new. I am very pleased to now have a good vehicle for my wife to drive to work, and I would love to return to Lynchburg Nissan to purchase a new car when the time comes. The employees were friendly and know how to do their job. The manager intimidated my wife with his knowledge and abilities, but I was appreciative of his knowledge. Also, Roy was a blast to work with and a great conversationalist. He offered us food and drink, and even the fries from his dinner! My wife and I would recommend them wholeheartedly. More

WOW...!!! Excellent job by Byron Groover. He was polite, patient, knowledgeable and extremely helpful. His courtesy towards my 84 year young mom was greatly appreciated. She likes her new car for the most p patient, knowledgeable and extremely helpful. His courtesy towards my 84 year young mom was greatly appreciated. She likes her new car for the most part and the people at Lynchburg Nissan were willing to go the extra mile for her. Thank you! More

Sales rep (Spanky) was very professional and helpful. (Chris) in finance was very knowledgable and organized. The final paperwork was quick and easy. I left the dealership feeling like I received a good (Chris) in finance was very knowledgable and organized. The final paperwork was quick and easy. I left the dealership feeling like I received a good trade value for my vehicle and a good price on my used Altima. That is really what it is all about. I will be very comfortable sending people to your showroom. Keep up the great work and I hope to see you in a couple years for a new vehicle! John "Mitch" Arrington, Jr. More

This was the best car buying experience I have had (in a long time). I was a Potniac buyer for years and had a dealer and salesman that were great. As you know Pontiac is no longer and neither is that dea long time). I was a Potniac buyer for years and had a dealer and salesman that were great. As you know Pontiac is no longer and neither is that dealership not the salseman. I was nervous about my next car buying experience. Lynchburg Nissan and Andrew provided that same level of service and no-nonsense buying experience I was used to and thought was gone forever. I would definately go back to this dealership and to Andrew. More

The honesty of Zach was really appreciated by both my husband and I. He was not pushy or fast talking when he did not know the answer instead of pretending to know or make up something he said he would g husband and I. He was not pushy or fast talking when he did not know the answer instead of pretending to know or make up something he said he would get the answer. More

Lynchburg Nissan made a great choice in selecting Roy Badillo as an employee in new car sales. His knowledge and experience made dealing with Lynchburg Nissan a wonderful experience. Badillo as an employee in new car sales. His knowledge and experience made dealing with Lynchburg Nissan a wonderful experience. More

I was happy with all interactions and then I left the dealership. The windows were very streaky but I thought OK I can wash them. Well I tried to wash them and the streaks could not be removed. It was dealership. The windows were very streaky but I thought OK I can wash them. Well I tried to wash them and the streaks could not be removed. It was like there was a coating on the windows. I drove the car within a few days to Georgia and after driving into the sun tried to clean the windows again. No luck and had to drive the rest of the way to Georgia with windows that were not easy to see out of. Andrews managers appeared to be more interested in getting this car off the lot instead of making sure the car was in excellent shape. I might also add that the battery was dead in the showroom and we had to keep the car idling for awhile to charge the battery. This has not cause me problems after leaving the lot. I called the dealership when I was cleaning the windows in Georgia and I did not get a real positive response. They couldn't do anything at that point but I was trying to coach them and they did not appear to want any coaching. A simple thing like steaky windows made this buying experience a lot less than my expectations. Upon completion of sales they said they wanted all 10s on this survey. We they got mostly 4s because of their attention to detail. While I am coaching. It would have been nice to have Kyle respond to my email after I responded to several of his. But he didn't. I still bought but next time I may have to try someplace else. I have bought a number of cars from this dealership but with this purchase I would see a downward trend. I am trying to submit but you want all kinds of information about me. You have my email address or I couldn't get this. Let's get real. More